Title: Donation problem
Last modified: August 31, 2016

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# Donation problem

 *  [michaely50](https://wordpress.org/support/users/michaely50/)
 * (@michaely50)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/donation-problem/)
 * Hi David
    I have been collecting donations for a few weeks with no problems A
   couple of days ago someone donated the same amount to 3 funds, one after the 
   other. 2 were fine, however, one (the second of 3) failed to hit wp_posts in 
   the database. It did pass through the ‘seamless_donations_paypal_ipn_processing_complete’
   hook. I assume this occurs after the database is updated? There was no notification
   email for this transaction. Paypal sent a notification though and the money accepted.
   Subsequent donations have gone through fine. Can you think of a mechanism of 
   how this might happen Regards Michael
 * [https://wordpress.org/plugins/seamless-donations/](https://wordpress.org/plugins/seamless-donations/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [David Gewirtz](https://wordpress.org/support/users/dgewirtz/)
 * (@dgewirtz)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/donation-problem/#post-7353284)
 * It’s possible PayPal held it up if it thought it was a spurious donation.
 * –David
 *  Thread Starter [michaely50](https://wordpress.org/support/users/michaely50/)
 * (@michaely50)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/donation-problem/#post-7353292)
 * No
    I did receive an email from paypal for the donation just not from plugin.
   I checked the ipn log in paypal and the transaction is shown as sent. What is
   the consequence of resending the ipn? Regards Michael
 *  Thread Starter [michaely50](https://wordpress.org/support/users/michaely50/)
 * (@michaely50)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/donation-problem/#post-7353400)
 * Hi David
    Bit the bullet and resent the ipn from paypal This time the post was
   created in website and all good
 * No idea why this did not occur when the donation was first created. Hopefully
   the last time it happens. I will keep an eye on it
    Regards Michael
 *  Thread Starter [michaely50](https://wordpress.org/support/users/michaely50/)
 * (@michaely50)
 * [10 years ago](https://wordpress.org/support/topic/donation-problem/#post-7353459)
 * Hi again
    It has happened again. Certainly not every transaction. Error below
 * I have stuck with 4.0.14 as only a few more days until the end of this event 
   and reluctant to rock the boat. Part of the problem?
 * Strange and fortunate it is infrequent
 * Again, resending the ipn from paypal worked
    Regards Michael
 * PROCESSING PAYPAL IPN TRANSACTION
    2016-05-12 10:06:55 Seamless Donations Version:
   4.0.14 2016-05-12 10:07:18 IPN failed: unable to establish network chatback connection
   to PayPal 2016-05-12 10:07:18 ==> url = ssl://www.paypal.com:443/, errno = 0,
   errstr = php_network_getaddresses: getaddrinfo failed: Name or service not known
   2016-05-12 10:07:18 IPN failed (unrecognized response) for sessionID A3F44105-
   8ADC-870F-B366-9BFAF34AB53C 2016-05-12 10:07:18 ==> 2016-05-12 10:07:20 IPN processing
   complete.
 *  Plugin Author [David Gewirtz](https://wordpress.org/support/users/dgewirtz/)
 * (@dgewirtz)
 * [10 years ago](https://wordpress.org/support/topic/donation-problem/#post-7353479)
 * Well, I did a lot of compatibility improvements since 4.0.14, so hanging back
   could be an issue. The error is that your server isn’t able to find PayPal, which
   makes some sense since you’re using a version of Seamless Donations prior to 
   the PayPal compatibility change.
 * I certainly can’t guarantee it will get better (or even not get worse) if you
   update, but I can tell you that PayPal has changed its requirements, Seamless
   Donations updated to meet those requirements, and you’re using a version prior
   to all that.
 * You throws your dice and you takes your chances.
 * –David

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Donation problem’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/seamless-donations.svg)
 * [Seamless Donations is Sunset](https://wordpress.org/plugins/seamless-donations/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/seamless-donations/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/seamless-donations/)
 * [Active Topics](https://wordpress.org/support/plugin/seamless-donations/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/seamless-donations/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/seamless-donations/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [David Gewirtz](https://wordpress.org/support/users/dgewirtz/)
 * Last activity: [10 years ago](https://wordpress.org/support/topic/donation-problem/#post-7353479)
 * Status: not resolved