Hi there,
That sounds like a conflict with your theme or another plugin. Can you provide a link to your site so I can see the problem live?
Thread Starter
ouze
(@absico)
It looks like you have another modal that prompts the user to login with Facebook or Google. That seems to be conflicting with our modal. Perhaps you are not seeing that popup since you are already logged-in. Log out, and test and you’ll see the issue.
Thread Starter
ouze
(@absico)
Actually I added this functionality for all give form. when the user click on the donate button he must login in first .Then after logging in the donation widget is a reveal upon click not a modal.
I have the same functionality for all forms and it is working with out any problems except for the widget
We have a login requirement built into Give, and if you were using that I could help much more specifically. Unfortunately, I can’t provide support for a custom solution like this. Though I think it’s an interesting idea to support Social Login.
But the core of the issue there is how you are triggering the modal login to display when clicking on the Donate button.
Thread Starter
ouze
(@absico)
Dear Matt
The login modal is not causing this issue bz it is working with all other sections of the website without any problem.
Any way , even if I deactivate the login modal The widget still behaves the same way : the first click change the permalink then the second click works. This only happens with the widget.you can check all other forms forms in the website working without any problems
OK, can you disable the login modal so I can see what happens on that page without it? Then I can tell better what might be going on.
Thread Starter
ouze
(@absico)
I removed the login functionality as suggested.
And the form is set to accept guest donation so no need for login at all.
Since you are a paid customer, can you contact us via our Support Form:
https://givewp.com/support
I think we can help you better there. In your ticket, please reference this ticket and mention me so it will get assigned to me right away.
Thanks!
