Title: Donations processing
Last modified: May 5, 2022

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# Donations processing

 *  Resolved [redeasy](https://wordpress.org/support/users/redeasy/)
 * (@redeasy)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/donations-processing/)
 * Hi,
    I have activated the free version of the plugin on my site. I have received
   some donations for my fundraiser. But in the back end I see that the status of
   all donations made on May 2 via Stripe is “Processing” or “Pending”. Why? Is 
   it normal? Or I have to do something?
 * Thank you very much.
    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Rick Alday](https://wordpress.org/support/users/mrdaro/)
 * (@mrdaro)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/donations-processing/#post-15631855)
 * Hi [@redeasy](https://wordpress.org/support/users/redeasy/),
 * I’m happy to clarify here.
 * This is most often caused by a lack of the proper webhook (the only mechanism
   for sending data from Stripe to your GiveWP site) set in your Stripe account.
   The good news is that the fix is a few steps of copy-pasting, and we’ve documented
   it very thoroughly.
 * The webhook endpoint is a URL that you need to copy and paste into a specific
   tab of the Stripe Dashboard, and then configure to receive all events.
 * Our documentation (with screenshots!) on setting up the webhook is here:
    [https://givewp.com/documentation/add-ons/stripe-gateway/#connecting-stripe-and-your-webhook-required](https://givewp.com/documentation/add-ons/stripe-gateway/#connecting-stripe-and-your-webhook-required)
 * If the webhook is correctly configured, you should see a record in the logs at
   Donations > Tools > Logs > Stripe for every event at Stripe (going forward).
   
   You’ll need to manually go through and mark the older ones as complete, using
   your Stripe account to cross-reference.
 * Double-check that webhook and let us know if you need anything else.
 *  Plugin Support [Matheus Martins](https://wordpress.org/support/users/matheusfd/)
 * (@matheusfd)
 * [4 years ago](https://wordpress.org/support/topic/donations-processing/#post-15661561)
 * Hi, [@redeasy](https://wordpress.org/support/users/redeasy/).
 * Do you still need assistance here? I’ll close this ticket for now but if you 
   still need assistance with it, please reopen it and we’ll happily assist you.
 * If you have other issues, you can open a new ticket and we’ll help you there 
   too.
 * Thanks for using GiveWP! Have a great day.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Donations processing’ is closed to new replies.

 * ![](https://ps.w.org/give/assets/icon-256x256.jpg?rev=2873287)
 * [GiveWP - Donation Plugin and Fundraising Platform](https://wordpress.org/plugins/give/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/give/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/give/)
 * [Active Topics](https://wordpress.org/support/plugin/give/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/give/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/give/reviews/)

 * 2 replies
 * 4 participants
 * Last reply from: [Matheus Martins](https://wordpress.org/support/users/matheusfd/)
 * Last activity: [4 years ago](https://wordpress.org/support/topic/donations-processing/#post-15661561)
 * Status: resolved