Title: Don’t Have Basic Features
Last modified: September 12, 2025

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# Don’t Have Basic Features

 *  [inckredible](https://wordpress.org/support/users/inckredible/)
 * (@inckredible)
 * [8 months, 3 weeks ago](https://wordpress.org/support/topic/dont-have-basic-features/)
 * Basic feature like file upload is in premium version.
 * When I tried to delete the plugin, it just stopped, I had to delete plugin files
   directly from DB.
 * Bad plugin, nothing else.

Viewing 1 replies (of 1 total)

 *  Plugin Support [Kenneth Macharia](https://wordpress.org/support/users/kmacharia/)
 * (@kmacharia)
 * [8 months, 3 weeks ago](https://wordpress.org/support/topic/dont-have-basic-features/#post-18645930)
 * Hi [@inckredible](https://wordpress.org/support/users/inckredible/),
   Thank you
   for taking the time to share your feedback about WPForms. I’ve read your review
   carefully, and we truly appreciate you bringing these points to our attention.
 * We noticed that your review was left with a 5-star rating, but based on your 
   comments, it sounds like this might have been an accidental selection. We completely
   understand your frustration as expressed in your words, and we genuinely want
   to address your concerns.
 * Regarding the file upload feature, you’re absolutely right that this is an advanced
   functionality exclusively available in our Pro version. WPForms Lite is designed
   to offer a basic set of features for users who need a simple and straightforward
   form-building solution. More complex functionalities like file uploads often 
   require specific server handling and security measures, which are part of our
   premium offerings. We understand that collecting files can be important for some
   submissions, and we appreciate your feedback on this. We continuously evaluate
   our feature offerings and consider customer input to improve our products. In
   case it helps, please go through the following [comparison article](https://wpforms.com/wpforms-lite-vs-pro/)
   to learn more about the differences.
 * We are truly sorry to hear about the difficulties you experienced when trying
   to delete the plugin. This is certainly not the intended experience, and we can
   only imagine how frustrating that must have been. This sounds like a significant
   problem, and it’s definitely something we’d want to investigate further. We would
   be very grateful if you could open a new topic on [our support forum](https://wordpress.org/support/plugin/wpforms-lite/#new-topic-0)
   can help diagnose what might have gone wrong in your specific environment and
   assist you directly.
 * Thank you gain for your understanding. Your honest feedback is incredibly valuable
   to us, as it helps us identify areas where we can improve.

Viewing 1 replies (of 1 total)

The topic ‘Don’t Have Basic Features’ is closed to new replies.

 * ![](https://ps.w.org/wpforms-lite/assets/icon.svg?rev=3254748)
 * [WPForms - Easy Form Builder for WordPress - Contact Forms, Payment Forms, Surveys, & More](https://wordpress.org/plugins/wpforms-lite/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Kenneth Macharia](https://wordpress.org/support/users/kmacharia/)
 * Last activity: [8 months, 3 weeks ago](https://wordpress.org/support/topic/dont-have-basic-features/#post-18645930)