Double password login

  • Resolved jpite

    (@jpite)


    4 years, 7 months ago

    Just installed plugin when default wordpress password required option stopped working. It works, however, it must be entered two times in order to load page. Is there a solution to this? I’ve tried theme/plugin deactivation to no avail.

    Thnx.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter jpite

    (@jpite)

    4 years, 7 months ago

    by the way, the working password is password

    Plugin Author Password Protect WordPress Page Support

    (@ppwp)

    4 years, 7 months ago

    Hello @jpite,

    Thanks for reaching to us last night.

    At first glance it looks like a caching issue.

    To assist you better, could you please provide us with the following information:

    • The caching plugins, server cache, or CDN you’re using
    • The hosting you’re using

    Please also help to double-check the page URL. We get a 404 not found error when accessing your provided link.

    You might want to send these details to our support email – hello(at)preventdirectaccess.com so that our team can support you faster.

    Looking forward to hearing from you.

    Thread Starter jpite

    (@jpite)

    4 years, 7 months ago

    Sorry – rebuilt a new page thinking that might be the issue, but didn’t help. I had previously removed all caching plugins – it did have wp-super cache but it’s removed. I have this site hosted on my dedicated rack at Pair.com. I tried installing your plugin on a different site on same server, no problems. Just to give you some history: the default password protection stopped working – it just produced a white page. I tried swopping out themes, deactivating plugins, etc. No help. I’ve seen others on search having same issue, with different themes and conriguration (the default password protection producing white page). But no answers to it. I’m guessing the double login using your plugin is related. Send me a private email if you’d like dashboard access.

    Plugin Author Password Protect WordPress Page Support

    (@ppwp)

    4 years, 7 months ago

    Hi @jpite,

    Thanks for the update and information. It really helps.

    Since we don’t have your email, could you please drop your dashboard access to our email – hello(at)preventdirectaccess.com instead?

    We look forward to hearing from you.

Viewing 4 replies - 1 through 4 (of 4 total)

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