Title: Downlable file problems
Last modified: August 21, 2016

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# Downlable file problems

 *  Resolved [Nitsa](https://wordpress.org/support/users/nitsa/)
 * (@nitsa)
 * [12 years ago](https://wordpress.org/support/topic/downlable-file-problems/)
 * I use Jigoshop to sell my ebooks and everything worked great until a recent update.
   Now customers receive a download of a 0 bytes file.
    In other words, they receive
   an empty file.
 * [https://wordpress.org/plugins/jigoshop/](https://wordpress.org/plugins/jigoshop/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Jigoshop Support – Paul](https://wordpress.org/support/users/paulpreston/)
 * (@paulpreston)
 * [12 years ago](https://wordpress.org/support/topic/downlable-file-problems/#post-4991366)
 * Hi Nitsa,
 * Can you send us an email with login details to [support@jigoshop.com](https://wordpress.org/support/topic/downlable-file-problems/support@jigoshop.com?output_format=md)?
 *  Plugin Author [MWSGD](https://wordpress.org/support/users/mwsgd/)
 * (@mwsgd)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/downlable-file-problems/#post-4991491)
 * proved to [support@jigoshop.com](https://wordpress.org/support/topic/downlable-file-problems/support@jigoshop.com?output_format=md),
   marking as resolved for now

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Downlable file problems’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/jigoshop_655549.svg)
 * [Jigoshop](https://wordpress.org/plugins/jigoshop/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jigoshop/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jigoshop/)
 * [Active Topics](https://wordpress.org/support/plugin/jigoshop/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jigoshop/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jigoshop/reviews/)

## Tags

 * [downloadable file](https://wordpress.org/support/topic-tag/downloadable-file/)
 * [ebook](https://wordpress.org/support/topic-tag/ebook/)

 * 2 replies
 * 3 participants
 * Last reply from: [MWSGD](https://wordpress.org/support/users/mwsgd/)
 * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/downlable-file-problems/#post-4991491)
 * Status: resolved