Title: Download Progress Missing
Last modified: May 9, 2024

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# Download Progress Missing

 *  Resolved [alan](https://wordpress.org/support/users/f1alan/)
 * (@f1alan)
 * [2 years ago](https://wordpress.org/support/topic/download-progress-missing/)
 * We just upgraded to version 4.9.13 and noticed that we are no longer seeing percentage
   progress updates when downloading files. All we see now is the spinner icon and
   the “dlm-xhr-progress” span is missing in the source. The download does work 
   but it is a bit frustrating that we don’t see the progress anymore as our files
   are quite large. Note that this is only occurring on our live site, with an identical
   mirror not having this problem. I just wondered if there was anything obvious
   that might cause this issue?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [beatrice12](https://wordpress.org/support/users/beatrice12/)
 * (@beatrice12)
 * [2 years ago](https://wordpress.org/support/topic/download-progress-missing/#post-17762695)
 * Hello [@f1alan](https://wordpress.org/support/users/f1alan/),
 * Thanks for reaching out to us!
 * Is it possible to send us a link to the page where you have your downloads so
   we can take a look?
 * Warmly,
 * Beatrice.
 *  Thread Starter [alan](https://wordpress.org/support/users/f1alan/)
 * (@f1alan)
 * [2 years ago](https://wordpress.org/support/topic/download-progress-missing/#post-17762786)
 * Hi, I’m afraid it is a private site so I can’t share it but we decided to go 
   with the following solution to disable the AJAX downloader:
 * add_filter( ‘dlm_do_xhr’, ‘__return_false’ );
 * We’re happy with this solution so I think you can close this.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Download Progress Missing’ is closed to new replies.

 * ![](https://ps.w.org/download-monitor/assets/icon-256x256.png?rev=3198936)
 * [Download Monitor](https://wordpress.org/plugins/download-monitor/)
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 * 2 replies
 * 2 participants
 * Last reply from: [alan](https://wordpress.org/support/users/f1alan/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/download-progress-missing/#post-17762786)
 * Status: resolved