Download Tracker Not Working?

  • Resolved j224

    (@j224)


    13 years ago

    Hello,

    We’ve been using SlimStat on our website for several weeks and it seems to be tracking visitors and the page views but the ‘Downloads’ box is completely empty.

    I decided to test it out myself so I used another computer to download a PDF from our website but it hasn’t tracked it. It’s annoying because it’s the one feature we want the most and all the other stats plugins I’ve seen do not have a download tracker.

    http://ww.wp.xz.cn/extend/plugins/wp-slimstat/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Jason Crouse

    (@coolmann)

    13 years ago

    Hi there,

    In order for this feature to work, you need to tell WP SlimStat what to consider a ‘download’, by listing the relevant extensions (PDF, exe, doc, etc) in the corresponding field in the settings. Please let us know if it works!

    A vote/review for WP SlimStat would be a nice way to say thank you!

    Camu

    Thread Starter j224

    (@j224)

    13 years ago

    Thanks! So simple and I completely missed that section of the settings. Tested on another computer and it showed the downloaded file straight away.

    Plugin Contributor Jason Crouse

    (@coolmann)

    13 years ago

    Glad it worked. Please consider voting for WP SlimStat 🙂

    Camu

Viewing 3 replies - 1 through 3 (of 3 total)

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