Title: DOWNLOADED FILE EMPTY
Last modified: March 14, 2017

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# DOWNLOADED FILE EMPTY

 *  [hellomini92](https://wordpress.org/support/users/hellomini92/)
 * (@hellomini92)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/downloaded-file-empty/)
 * Hi there,
 * I just downloaded the plugin and tried exporting some orders but the downloaded
   file is empty…I tried downloading in different formats and changing the dates
   and doing express export but the downloaded file is always empty. I downloaded
   a different order export plugin before and had the same issue but yours is the
   best one. Please help!!!!!!

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [algol.plus](https://wordpress.org/support/users/algolplus/)
 * (@algolplus)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/downloaded-file-empty/#post-8911233)
 * hi
 * You even don’t see first line ( with headers), do you?
 * Could you try export using “Bulk actions” (Woocommerce>Orders)?
 *  Thread Starter [hellomini92](https://wordpress.org/support/users/hellomini92/)
 * (@hellomini92)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/downloaded-file-empty/#post-8911276)
 * Hi,
 * Yes correct, it is just an empty file (0 kb) downloaded. Sorry I don’t understand,
   with “Bulk Actions” there isn’t an option to export on my end.
 * Thanks
 *  Plugin Author [algol.plus](https://wordpress.org/support/users/algolplus/)
 * (@algolplus)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/downloaded-file-empty/#post-8911291)
 * Press button “Save Settings”
 *  Thread Starter [hellomini92](https://wordpress.org/support/users/hellomini92/)
 * (@hellomini92)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/downloaded-file-empty/#post-8911358)
 * I tried saving settings but there is an error message that comes out now…When
   I tried downloading in CSV format it is still empty. Any other things I could
   try?
 *  Plugin Author [algol.plus](https://wordpress.org/support/users/algolplus/)
 * (@algolplus)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/downloaded-file-empty/#post-8911418)
 * Do you see any JS errors in [console](https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis)?
 * Could you create new ticket [here ](https://algolplus.freshdesk.com/helpdesk/tickets)
   and attach screenshot of your settings?

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘DOWNLOADED FILE EMPTY’ is closed to new replies.

 * ![](https://ps.w.org/woo-order-export-lite/assets/icon-256x256.png?rev=1365554)
 * [Advanced Order Export For WooCommerce](https://wordpress.org/plugins/woo-order-export-lite/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-order-export-lite/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-order-export-lite/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-order-export-lite/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-order-export-lite/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-order-export-lite/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [algol.plus](https://wordpress.org/support/users/algolplus/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/downloaded-file-empty/#post-8911418)
 * Status: not resolved