Title: Drop down options
Last modified: January 13, 2023
---
# Drop down options
* Resolved [sprocker](https://wordpress.org/support/users/sprocker/)
* (@sprocker)
* [3 years, 5 months ago](https://wordpress.org/support/topic/drop-down-options/)
* Hi, I am trying to send an email to the recipient in a dropdown select as per
this page: [https://contactform7.com/selectable-recipient-with-pipes/](https://contactform7.com/selectable-recipient-with-pipes/)
* BUT the dropdown is not including the options…
* If I use this:
* ```wp-block-code
[select your-recipient "CEO|ceo@example.com"
"Sales|sales@example.com"
"Support|support@example.com"]
```
* The site is showing:
* ```wp-block-code
```
* How do I get the dropdown to use the options as per the content ie
* ```wp-block-code
```
* or is there a better way to choose a recipient based on the dropdown selection?
* I have added define( ‘WPCF7_USE_PIPE’, true ); in the functions file, no change!
* Thanks
* The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdrop-down-options%2F%3Foutput_format%3Dmd&locale=en_US)
to see the link]_
Viewing 11 replies - 1 through 11 (of 11 total)
* Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
* (@takayukister)
* [3 years, 4 months ago](https://wordpress.org/support/topic/drop-down-options/#post-16372147)
* ```wp-block-code
```
* It is the correct output expected when you use pipes. The reason behind this
is explained in the [doc you linked](https://contactform7.com/selectable-recipient-with-pipes/).
* Thread Starter [sprocker](https://wordpress.org/support/users/sprocker/)
* (@sprocker)
* [3 years, 4 months ago](https://wordpress.org/support/topic/drop-down-options/#post-16372559)
* Ah yes. I see that works, when I add the field to the body of the email but if
I use that field in the recipient box the email fails to send.
* I have tried it in the normal format and used _raw but both make the email fail
to send.
* Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
* (@takayukister)
* [3 years, 4 months ago](https://wordpress.org/support/topic/drop-down-options/#post-16373851)
* See [Setting up mail](https://contactform7.com/setting-up-mail/)
* What email settings do you have in the Mail tab panel?
* To protect personal data, hiding email addresses in the settings or replacing
them with dummy addresses is strongly advised. You can also [include screenshots](https://wordpress.org/support/forum-user-guide/faq/#can-i-include-screenshots-or-videos).
* Thread Starter [sprocker](https://wordpress.org/support/users/sprocker/)
* (@sprocker)
* [3 years, 4 months ago](https://wordpress.org/support/topic/drop-down-options/#post-16374744)
* In to the “To” field I have tried
* [your-recipient] and [_raw_your-recipient]
* When I use this the email does not send.
* When I change the email in the “To” field to a standard email the emails are
sent.
* Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
* (@takayukister)
* [3 years, 4 months ago](https://wordpress.org/support/topic/drop-down-options/#post-16375531)
* Can you please include a screenshot?
* Thread Starter [sprocker](https://wordpress.org/support/users/sprocker/)
* (@sprocker)
* [3 years, 4 months ago](https://wordpress.org/support/topic/drop-down-options/#post-16376600)
* 
* 
* Sure – screen shots of the options I have tried – when I use a mailtag in “to”
field the email does not send. If I just change the “to” field to a standard
email the dorm submits and send the email.
* Hope that helps?
* Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
* (@takayukister)
* [3 years, 4 months ago](https://wordpress.org/support/topic/drop-down-options/#post-16379618)
* See **[How to resolve configuration errors](https://contactform7.com/configuration-errors/)**
* Thread Starter [sprocker](https://wordpress.org/support/users/sprocker/)
* (@sprocker)
* [3 years, 4 months ago](https://wordpress.org/support/topic/drop-down-options/#post-16380330)
* I am only getting configuration errors when i use a mail tag in the ‘to’ field
* and the others are to show the form screenshots.
* To confirm, the form works great when the ‘to’ field is an email address.
when
i try to use the mail tag in the to field it will not send.
* thanks
* Thread Starter [sprocker](https://wordpress.org/support/users/sprocker/)
* (@sprocker)
* [3 years, 4 months ago](https://wordpress.org/support/topic/drop-down-options/#post-16382789)
* How do I dynamically change the recipient based on the dropdown?
* [https://contactform7.com/selectable-recipient-with-pipes/](https://contactform7.com/selectable-recipient-with-pipes/)–
this does not work – using the mail tag in the recipient field stops the form
from completely
* [missemira](https://wordpress.org/support/users/missemira/)
* (@missemira)
* [3 years, 4 months ago](https://wordpress.org/support/topic/drop-down-options/#post-16452017)
* Tente isso!
* [https://alpesdata.com.br/blog/contact-form-7-e-mails-com-destinatarios-diferentes/](https://alpesdata.com.br/blog/contact-form-7-e-mails-com-destinatarios-diferentes/)
* ```wp-block-code
Exemplo da Tag completa (Com E-mails):
Departamento
[select* Departamentos include_blank "Atendimento|atendimento@seudominio.com.br" "Vendas|vendas@seudominio.com.br" "Suporte|suporte@seudominio.com.br" "Reclamações|reclamacoes@seudominio.com.br"]
```
- This reply was modified 3 years, 4 months ago by [missemira](https://wordpress.org/support/users/missemira/).
* Thread Starter [sprocker](https://wordpress.org/support/users/sprocker/)
* (@sprocker)
* [3 years, 4 months ago](https://wordpress.org/support/topic/drop-down-options/#post-16452524)
* thank you for all of your support…
* I think a recent update has solved the issue….the form is now sending the email
to the recipient listed in the dropdown….and I have not changed anything… :0)
Viewing 11 replies - 1 through 11 (of 11 total)
The topic ‘Drop down options’ is closed to new replies.
* 
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* 12 replies
* 3 participants
* Last reply from: [sprocker](https://wordpress.org/support/users/sprocker/)
* Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/drop-down-options/#post-16452524)
* Status: resolved