Title: Dropbox authentication loop Last modified: October 31, 2020 --- # Dropbox authentication loop * Resolved [korey99](https://wordpress.org/support/users/korey99/) * (@korey99) * [5 years, 6 months ago](https://wordpress.org/support/topic/dropbox-authentication-loop/) * Hi, I’m trying to set up backup to Dropbox. * I am logged in to dropbox in my browser. I toggle Dropbox on in the UpdraftPlus settings. Then I save and hit the “follow this link to authenticate” link. It takes me to the orange screen. I click the “complete setup” button and am asked to log in to wordpress again. Then I get the orange screen, then I’m in a loop. * Oddly, though, my dropbox has an empty updraft.com folder now. If I delete that folder, then do the process again, it asks me to authorize, but then I get back into the loop again. * I saw on these forums that you can ask your host to increase the max query string size, and they (dreamhost) said they can’t do that. * Are there any other solutions? Any logs, or an alternate way to set it up? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdropbox-authentication-loop%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 8 replies - 1 through 8 (of 8 total) * [LMKWeb](https://wordpress.org/support/users/lmkweb/) * (@lmkweb) * [5 years, 6 months ago](https://wordpress.org/support/topic/dropbox-authentication-loop/#post-13607426) * I’m having the same issue, and this is on a site that’s been backing up to Dropbox for over 3 years. So it may be something new introduced in the latest release? * Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/) * (@bcrodua) * [5 years, 6 months ago](https://wordpress.org/support/topic/dropbox-authentication-loop/#post-13608665) * Hi, * Please can you confirm that you are using the latest version 1.16.33? * Do you also have other websites that uses a different version and do you get the same issue also there? * I will also do some test and see if we can replicate the issue. * Best Wishes, Bryle * Thread Starter [korey99](https://wordpress.org/support/users/korey99/) * (@korey99) * [5 years, 6 months ago](https://wordpress.org/support/topic/dropbox-authentication-loop/#post-13610605) * Hi, my version says “Version: 1.16.34” and I only have this installed on one website. * I will try a different version if you can point me to where I can download an older version. * [LMKWeb](https://wordpress.org/support/users/lmkweb/) * (@lmkweb) * [5 years, 6 months ago](https://wordpress.org/support/topic/dropbox-authentication-loop/#post-13611584) * Mine says Version: 2.16.34.24 * Plugin Contributor [DNutbourne](https://wordpress.org/support/users/dnutbourne/) * (@dnutbourne) * [5 years, 6 months ago](https://wordpress.org/support/topic/dropbox-authentication-loop/#post-13648638) * Hi, * Apologies for the delay. * Are you using any form of plugin which redirects or hides WP Admin? If so, please could you try temporarily disabling that plugin and authenticating again? * This issue can also occur if you are using a plugin to implement SSL/TLS on the site, but the ‘Site URL’ and ‘WordPress URL’ options in the WordPress General settings do not match. (e.g. if the site is accessed via ‘[https://site.com’](https://site.com’);, but your Site URL setting is configured to ‘[http://www.site.com’](http://www.site.com’);) * If this is the case, please try updating the site url and wordpress url to match * Thread Starter [korey99](https://wordpress.org/support/users/korey99/) * (@korey99) * [5 years, 6 months ago](https://wordpress.org/support/topic/dropbox-authentication-loop/#post-13650981) * Thanks for your reply. I don’t have any plugins of that sort, and I am not using SSL. The site URL and wordpress URL in general settings both match (http). * Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/) * (@davidanderson) * [5 years, 6 months ago](https://wordpress.org/support/topic/dropbox-authentication-loop/#post-13663270) * Something else is getting involved. This could be a plugin, or could be something in the webserver (there are some security modules which consider the very long token Dropbox sends back to be suspicious). Does it happen if you temporarily de-activate all other plugins? * Thread Starter [korey99](https://wordpress.org/support/users/korey99/) * (@korey99) * [5 years, 6 months ago](https://wordpress.org/support/topic/dropbox-authentication-loop/#post-13663715) * Thanks David. That did the trick. If I get some free time I’ll try to figure out which one was causing issues. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Dropbox authentication loop’ is closed to new replies. * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200) * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/) * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq) * [Support Threads](https://wordpress.org/support/plugin/updraftplus/) * [Active Topics](https://wordpress.org/support/plugin/updraftplus/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/updraftplus/unresolved/) * [Reviews](https://wordpress.org/support/plugin/updraftplus/reviews/) ## Tags * [dropbox](https://wordpress.org/support/topic-tag/dropbox/) * 8 replies * 5 participants * Last reply from: [korey99](https://wordpress.org/support/users/korey99/) * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/dropbox-authentication-loop/#post-13663715) * Status: resolved