Title: Dropbox errors Last modified: August 21, 2016 --- # Dropbox errors * Resolved [Peter Hardy-vanDoorn](https://wordpress.org/support/users/petervandoorn/) * (@petervandoorn) * [12 years, 6 months ago](https://wordpress.org/support/topic/dropbox-errors/) * I’m seeing a lot of the following errors, but not consistently – some backups are fine and some throw an error. I have tried removing and reinstalling the plugin and re-authenticating the Dropbox account several times. * ``` Archive size is 453.98 kB. 8 Files with 4.19 kB in Archive. 1. Try to send backup file to Dropbox … ERROR: Dropbox API: (401) Unauthorized ``` * [http://wordpress.org/plugins/backwpup/](http://wordpress.org/plugins/backwpup/) Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/dropbox-errors/page/2/?output_format=md) [→](https://wordpress.org/support/topic/dropbox-errors/page/2/?output_format=md) * Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/) * (@danielhuesken) * [12 years, 6 months ago](https://wordpress.org/support/topic/dropbox-errors/#post-4417649) * Hmmm, interisting. But the Dropbox api sometimes has problems on dropbox side. Else you can try the new version caming today. * Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/) * (@danielhuesken) * [12 years, 6 months ago](https://wordpress.org/support/topic/dropbox-errors/#post-4417686) * Sorry but the release is delayed for next weekend. * [venom_](https://wordpress.org/support/users/venom_/) * (@venom_) * [12 years, 5 months ago](https://wordpress.org/support/topic/dropbox-errors/#post-4417860) * I have this error too. * > [08-Янв-2014 03:40:22] 1. Попытка отправки файла резервной копии на Dropbox… > [ > 08-Янв-2014 03:40:23] ОШИБКА: Dropbox API: (401) Unauthorized [08-Янв-2014 > 03:40:23] 2. Попытка отправки файла резервной копии на Dropbox… [08-Янв-2014 > 03:40:24] ОШИБКА: Dropbox API: (401) Unauthorized [08-Янв-2014 03:40:24] 3. > Попытка отправки файла резервной копии на Dropbox… [08-Янв-2014 03:40:25] ОШИБКА: > Dropbox API: (401) Unauthorized [08-Янв-2014 03:40:25] ОШИБКА: Шаг прерван: > слишком много попыток! * [lzevon](https://wordpress.org/support/users/lzevon/) * (@lzevon) * [12 years, 4 months ago](https://wordpress.org/support/topic/dropbox-errors/#post-4417878) * I get it as well. When I look at the job profile under DropBox it says it’s Authenticated, but I consistently get “ERROR: Dropbox API: (401) Unauthorized” – any ideas? * Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/) * (@danielhuesken) * [12 years, 4 months ago](https://wordpress.org/support/topic/dropbox-errors/#post-4417880) * I have changed the Dropbox Auhtorization to oAuth 2 but that will not came with the next relase. I can try to make a beta for this after the release. * [venom_](https://wordpress.org/support/users/venom_/) * (@venom_) * [12 years, 4 months ago](https://wordpress.org/support/topic/dropbox-errors/#post-4417881) * how long to wait? * Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/) * (@danielhuesken) * [12 years, 4 months ago](https://wordpress.org/support/topic/dropbox-errors/#post-4417882) * some days … * [lzevon](https://wordpress.org/support/users/lzevon/) * (@lzevon) * [12 years, 3 months ago](https://wordpress.org/support/topic/dropbox-errors/#post-4417889) * I run about 60 backup jobs and 11 work. The other ~50 say Error: Dropbox API:( 401) Unauthorized. * I’ve verified that all the failed jobs do say ‘authenticated’ in the BackWPup configuration, so I’m not sure why this is happening? I have the jobs going off as WP Cron jobs and have them staggered so they’re not piled-up on one another( I thought this was the issue last month when I saw all the failed back-ups). * Does this plugin work? If not can someone suggest one that does? I’ll be manually running all the SQL dumps and exports… again. :/ * Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/) * (@danielhuesken) * [12 years, 3 months ago](https://wordpress.org/support/topic/dropbox-errors/#post-4417890) * I make a test version in that is a newer Autentication protocol implemented. You can find it in some days here [https://github.com/inpsyde/bernina](https://github.com/inpsyde/bernina) * [lzevon](https://wordpress.org/support/users/lzevon/) * (@lzevon) * [12 years, 2 months ago](https://wordpress.org/support/topic/dropbox-errors/#post-4417892) * I tried that link (I realize it is several weeks later) and got a 404 error? * Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/) * (@danielhuesken) * [12 years, 2 months ago](https://wordpress.org/support/topic/dropbox-errors/#post-4417893) * Oh sorry, was the false link use: [https://github.com/inpsyde/backwpup](https://github.com/inpsyde/backwpup) * [Jincheng Shan](https://wordpress.org/support/users/shnjnchg/) * (@shnjnchg) * [11 years, 7 months ago](https://wordpress.org/support/topic/dropbox-errors/#post-4417908) * I got the same errors either with WordPress 4.1… * [brianWP](https://wordpress.org/support/users/brianyerkes/) * (@brianyerkes) * [11 years, 7 months ago](https://wordpress.org/support/topic/dropbox-errors/#post-4417909) * I get the Dropbox 401 error each time the scheduled job runs also. Possibly something to do with having two step authentication enabled? * [healiny](https://wordpress.org/support/users/healiny/) * (@healiny) * [11 years, 7 months ago](https://wordpress.org/support/topic/dropbox-errors/#post-4417910) * I wrote to you about the problem a month ago already, do not you have responded. * Would be very happy if you take care of the problem. * Here’s one of my comments on: ————– I’m having a similar problem. When I try to authenticate DropBox, I get the following error: * Dropbox API: (59) Unknown cipher in list: ECDHE-RSA-AES256-GCM-SHA384:ECDHE-RSA- AES128-GCM-SHA256:ECDHE-RSA-AES256-SHA384:ECDHE-RSA-AES128-SHA256:ECDHE-RSA-AES256- SHA:ECDHE-RSA-AES128-SHA:ECDHE-RSA-RC4-SHA:DHE-RSA-AES256-GCM-SHA384:DHE-RSA- AES128-GCM-SHA256:DHE-RSA-AES256- * Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/) * (@danielhuesken) * [11 years, 7 months ago](https://wordpress.org/support/topic/dropbox-errors/#post-4417911) * Hello, * please Update to the new version. I hope that will help. Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/dropbox-errors/page/2/?output_format=md) [→](https://wordpress.org/support/topic/dropbox-errors/page/2/?output_format=md) The topic ‘Dropbox errors’ is closed to new replies. * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141) * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/) * [Support Threads](https://wordpress.org/support/plugin/backwpup/) * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/) * 17 replies * 7 participants * Last reply from: [brianWP](https://wordpress.org/support/users/brianyerkes/) * Last activity: [11 years, 7 months ago](https://wordpress.org/support/topic/dropbox-errors/page/2/#post-4417913) * Status: resolved