Title: Dropbox UpdraftPlus folder is empty
Last modified: March 22, 2021

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# Dropbox UpdraftPlus folder is empty

 *  Resolved [candide7](https://wordpress.org/support/users/candide7/)
 * (@candide7)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/dropbox-updraftplus-folder-is-empty/)
 * Hello,
    I configured a weekly backup of my WP with UpdraftPlus plugin (free version).
   Already 3 backups have been saved into my dropbox as expected and another one
   is to come. At least this is what I can see in my WP extension page. I’ve just
   tested a manual backup too. However in Dropbox the folder UpdraftPlus.Com is 
   empty.
 * You can find screenshots and logs of my 3 backups here: [https://www.dropbox.com/s/98jzsf8dqr3aay5/Logs%20and%20Screenshots.zip?dl=0](https://www.dropbox.com/s/98jzsf8dqr3aay5/Logs%20and%20Screenshots.zip?dl=0)
 * Why can’t I see my backups files in Dropbox please?
    -  This topic was modified 5 years, 2 months ago by [candide7](https://wordpress.org/support/users/candide7/).

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [candide7](https://wordpress.org/support/users/candide7/)
 * (@candide7)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/dropbox-updraftplus-folder-is-empty/#post-14217922)
 * Forgot to mention the versions:
    Wordpress 5.6.2 (tested with 5.7.0 too) UpdraftPlus
   1.16.50 Free version (tested with previous one too) Dropbox in Browser
 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/dropbox-updraftplus-folder-is-empty/#post-14218104)
 * Hi,
 * The log shows “0067.137 (0) Cloud backup selection (1/1): none with instance (
   1/1) (last)”
 * It appears that Dropbox has not been setup completely. Please check this guide–
   [https://www.youtube.com/watch?v=2fBQBTqkyfY](https://www.youtube.com/watch?v=2fBQBTqkyfY)
 * Best Wishes,
    Bryle
 *  Thread Starter [candide7](https://wordpress.org/support/users/candide7/)
 * (@candide7)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/dropbox-updraftplus-folder-is-empty/#post-14218266)
 * I had watched this video already and proceeded to the settings.
    I’ve just did
   it again and nothing better.
 * BUT! **I manually created an “updraft” folder **and now I can see my new backup
   files in Dropbox (so the application was able to create the updraftplus.com folder
   but not the updraft one…).
    However the backup files are stored at the root of
   updraftplus.com and not in updraftplus.com/updraft (which remains empty).
 * Very strange bug.
 * So now I can see my last 2 bunches of backup files but what about the 5 first
   ones? I hope they will be automatically deleted as configured at least.
 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/dropbox-updraftplus-folder-is-empty/#post-14296579)
 * Hi,
 * Apologies for the confusion.
 * For the free version of UpdraftPlus, you can only store your backups in the root
   of the UpdraftPlus.com folder. You can create sub-folder and store it there if
   you have the premium version.
 * Best Wishes,
    Bryle
 *  Thread Starter [candide7](https://wordpress.org/support/users/candide7/)
 * (@candide7)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/dropbox-updraftplus-folder-is-empty/#post-14296785)
 * I know but the thing here is that I must create manually an “updraft” folder 
   anyway (even if completely useless) so that the automatic backup works and save
   files in root folder. Complete non-sense but at least it works now.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Dropbox UpdraftPlus folder is empty’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq)
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## Tags

 * [dropbox](https://wordpress.org/support/topic-tag/dropbox/)
 * [empty](https://wordpress.org/support/topic-tag/empty/)

 * 5 replies
 * 2 participants
 * Last reply from: [candide7](https://wordpress.org/support/users/candide7/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/dropbox-updraftplus-folder-is-empty/#post-14296785)
 * Status: resolved