Title: Dropdown menù
Last modified: October 25, 2024

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# Dropdown menù

 *  Resolved [alebra64](https://wordpress.org/support/users/alebra64/)
 * (@alebra64)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/dropdown-menu-90/)
 * I am editing a simple contact form (I also tried creating a new one from scratch,
   but the result is the same). If I add a “dropdown menu” field, when saving the
   form it says, “Something went wrong while saving the form. Reload the page and
   try again. Contact the plugin support team if this behavior persists.” I’ve tried
   multiple times, even changing browsers, but the issue remains and I can’t save
   the form with the dropdown menu.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdropdown-menu-90%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Shawon Chowdhury](https://wordpress.org/support/users/shawon001/)
 * (@shawon001)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/dropdown-menu-90/#post-18101342)
 * Hello [@alebra64](https://wordpress.org/support/users/alebra64/) ,
   I am so sorry
   to hear about the trouble. Usually this error happens when the AJAX script (which
   allows the form to save without **refreshing** the page) is not being allowed
   to load. This almost always stems from two possible reasons.
 * 1) A file permissions issue. If you contact your host and ask them to reset file
   permissions, this should start working properly.
 * 2) Another reason is the security policies that are enforced on the server. It
   is likely that your server has some **Mod_security (firewall)** rules that are
   blocking the save action of the admin-ajax request.
 * Your best bet to resolve this issue would be to reach out to your host to check
   these two points. They should be able to reset the file permission and check 
   Firewall settings to unblock the admin-ajax request.
   I hope this helps.Let me
   know if you have any other questions 🙂
 *  Plugin Support [Shawon Chowdhury](https://wordpress.org/support/users/shawon001/)
 * (@shawon001)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/dropdown-menu-90/#post-18108280)
 * Hi [@alebra64](https://wordpress.org/support/users/alebra64/) ,
   We haven’t heard
   back from you in a few days, so I’m going to go ahead and close this thread for
   now. But if you’d like us to assist further, please feel welcome to continue 
   the conversation.
 * Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Dropdown menù’ is closed to new replies.

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## Tags

 * [dropdown menu](https://wordpress.org/support/topic-tag/dropdown-menu/)

 * 2 replies
 * 2 participants
 * Last reply from: [Shawon Chowdhury](https://wordpress.org/support/users/shawon001/)
 * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/dropdown-menu-90/#post-18108280)
 * Status: resolved