Dropdowns not working

  • Resolved jon25b

    (@jon25b)


    3 years, 7 months ago

    Hi, we seem to have an issue of dropdowns failing to work. This first arose and was resolved more than a year ago by keeping to an older version of forminator but that is no longer working now because 2 factor authorisations were failing.

    Having investigated a little, everything now seems to work properly when forminator is the only active plugin. Unfortunately, along with some 700,000 others, we use popup maker. When that plugin is activated then the dropdowns on forminator stop working. we can find a way around this but in view of future plans would much prefer not to. Can you help? Failing resolving that conflict, can you recommend a popup plugin which will work?

    Many thanks

    Jonathan

    The page I need help with: [log in to see the link]

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  • Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    3 years, 6 months ago

    Hi @jon25b,

    Also, can a hustle popup be triggered from a url? Popmaker has that option which has been quite useful. I found a workaround but wondering if it is possible?

    It would be the same feature as using the “Click” trigger, if the URL has a class or ID, then Hustle should be able to load the popup based on that.

    If I want a class name of “popup-button” can you specify exactly the entries to make on the block editor and to add in hustle behaviour to create the popup trigger? I realise that perhaps this should be requested on the hustle thread, though…

    It entirely depends upon the page structure. In general, the button has the class name “popup-button”. Then adding the class name should be enough, i.e.:
    .popup-button

    Please check the following doc for more info:
    https://wpmudev.com/docs/wpmu-dev-plugins/hustle/#click

    Most probably, the class might be present on a different Div or section and hence the popup not showing up.

    We could tell better if we could see the page live. It would be better to open a new ticket separately in Hustle, along with the URL where you are facing the issue, so there won’t be any miscommunication and get you sorted asap.
    https://ww.wp.xz.cn/support/plugin/wordpress-popup/#new-topic-0

    Kind Regards,
    Nithin

Viewing 16 replies (of 16 total)
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