Title: Document management
Last modified: March 24, 2019

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# Document management

 *  Resolved [palaeoman](https://wordpress.org/support/users/palaeoman/)
 * (@palaeoman)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/dsocument-management/)
 * Hi Jacob.
 * I am having a bit of a problem that I hope you can help me with. I recently Imported
   several PDF files with associated cover pages. For a variety of reasons, it became
   necessary to delete all those from the album, re-upload via FTP and Import them.
   The Import was successful for the JPG covers pages but the Import failed for 
   the PDF files. When I look at the album, the cover pages are there but not the
   PDF files.
 * In the end, I deleted the original album and created a new one.
 * Any idea what is happening?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/)
 * (@opajaap)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/dsocument-management/#post-11351297)
 * > Import failed for the PDF files
 * Any error message?
 * > In the end, I deleted the original album and created a new one.
 * And now it worked?
 *  Thread Starter [palaeoman](https://wordpress.org/support/users/palaeoman/)
 * (@palaeoman)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/dsocument-management/#post-11352468)
 * The only error message was in the Import screen. Next to each PDF it simply said‘
   Failed’.
 * Yes, I forgot to mention that when I deleted the album and recreated it, the 
   Import was successful.
 * I just tried to recreate it by Importing a document and cover, deleting it from
   album and Importing again. It worked fine. Several times now. Maybe some cleanup
   in the background had not been completed.
 *  Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/)
 * (@opajaap)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/dsocument-management/#post-11352672)
 * If you delete an item and re-upload or re-import the same, you can get a problem,
   because the real file delete is done at the background approx 1 – 2 hours later
   by the wppa_cleanup cron process. Not the ‘normal’ files, but the source files,
   because they are saved under their original name in the wppa-source/album-<id
   > folder, and therefor deleted after the re-upload. Especislly the pdfs are stored
   there, even when you do no save sources.
 *  Thread Starter [palaeoman](https://wordpress.org/support/users/palaeoman/)
 * (@palaeoman)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/dsocument-management/#post-11352805)
 * That appears to be what happened in this case. ‘Problem’ solved. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Document management’ is closed to new replies.

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## Tags

 * [pdf](https://wordpress.org/support/topic-tag/pdf/)

 * 4 replies
 * 2 participants
 * Last reply from: [palaeoman](https://wordpress.org/support/users/palaeoman/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/dsocument-management/#post-11352805)
 * Status: resolved