Duplicate and Triplicate Products

  • Resolved mitchellk

    (@mitchellk)


    5 years, 7 months ago

    I now discovered since recent updates that some of my products are now in duplicate and triplicate on my Facebook shop. Either Facebook has done this or this plugin??? Either way it’s created a royal mess resulting in numerous products showing as having “Issues” whereas they were fine before. I am forcing a resync now of almost 40,000 products and will see if that clears the issue.

    Anyone else seen this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Julie Martin

    (@julieskyverge)

    5 years, 7 months ago

    Hi @mitchellk,

    Thanks for reaching out to us about the plugin, it’s appreciated!

    First, did the resync help out at all?

    Next, if it didn’t, are you seeing the duplicate/triplicate versions of these products in the Catalog Manager?

    Finally, if the resync didn’t help, would you please be able to paste your system status here so I can get a better idea of what might be going on? You can grab it by going to:

    WooCommerce > Status and clicking on Get system report.

    Thanks so much,

    Julie 🙂
    SkyVerge

    Simon

    (@simonskyverge)

    5 years, 7 months ago

    Hey @mitchellk,

    It has been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

    Thanks,
    Simon.

Viewing 2 replies - 1 through 2 (of 2 total)

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