Title: Duplicate Order Issue Last modified: February 24, 2021 --- # Duplicate Order Issue * Resolved [amandaa07](https://wordpress.org/support/users/amandaa07/) * (@amandaa07) * [5 years, 3 months ago](https://wordpress.org/support/topic/duplicate-order-issue/) * Hello, * Recently WooCommerce has been duplicating or even tripling a single order on the back end. I’m seeing the same order with the same price two or three separate times, all within a few minutes of each other. We are using Square and WooCommerce which are both up to date. What could be causing this issue? * Thanks. Viewing 3 replies - 1 through 3 (of 3 total) * [laceyrod](https://wordpress.org/support/users/laceyrod/) * (@laceyrod) * Automattic Happiness Engineer * [5 years, 3 months ago](https://wordpress.org/support/topic/duplicate-order-issue/#post-14096550) * Hi there, * Thanks for reaching out. * You mentioned this was a recent issue. From what you’re aware, have you made any changes to the site right around the time this started happening? Anything from a new plugin installation to something as simple as a theme or plugin update? * Would you mind copying and pasting your System Status Report into this thread so that we can check for any red flags there? You can find this by going to ** WooCommerce > Status > System Status > Get System Report** in your WP-Admin dashboard. * Thanks and looking forward to your reply! * Thread Starter [amandaa07](https://wordpress.org/support/users/amandaa07/) * (@amandaa07) * [5 years, 3 months ago](https://wordpress.org/support/topic/duplicate-order-issue/#post-14097041) * We recently added the Contact Form 7 plugin along with WP Sales Agent. * Here is the system report: * ``` ### WordPress Environment ### WordPress address (URL): Site address (URL): WC Version: 5.0.0 REST API Version: ✔ 5.0.0 WC Blocks Version: ✔ 4.0.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.9.0 Log Directory Writable: ✔ WP Version: ❌ 5.6.1 - There is a newer version of WordPress available (5.6.2) WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.3.12 PHP Post Max Size: 100 MB PHP Time Limit: 300 PHP 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Garagulia – 4.54.1 User Switching: by John Blackbourn & contributors – 1.5.6 Accessibility by UserWay: by UserWay.org – 2.0 Vafpress Post Formats UI: by vafpress – 1.5 Woocommerce Partial Shipment: by Vikram S – 2.3 WPC Frequently Bought Together for WooCommerce: by WPClever.net – 3.4.2 Woocomerce Brands Pro: by Proword – 4.4.5 WooCommerce Country Restrictions - Advanced Pro: by WP Super Admins – 1.12.0 Woocommerce Custom Filter Widget: by emptyopssphere – 0.0.10 Woo Discount Rules PRO 2.0: by Flycart – 2.3.4 Woo Discount Rules: by Flycart – 2.3.4 Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.8 WPC Smart Compare for WooCommerce: by WPClever.net – 3.3.2 Woocommerce Variations Table - Grid: by Spyros Vlachopoulos – 1.3.10 WooCommerce Advanced Bulk Edit: by George Iron – 4.6.2.3 WooCommerce Advanced Notifications: by WooCommerce – 1.2.29 WooCommerce B2B Sales Agents: by Code4Life – 1.0.5 WooCommerce Brands: by WooCommerce – 1.6.24 WooCommerce Bulk Stock Management: by WooCommerce – 2.2.31 WooCommerce Google Analytics Pro: by SkyVerge – 1.8.7 WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.8.1 WooCommerce Product Bundles: by SomewhereWarm – 6.5.1 WooCommerce Shipping & Tax: by Automattic – 1.25.7 WooCommerce Shipment Tracking: by WooCommerce – 1.6.26 WooCommerce FedEx Shipping: by WooCommerce – 3.4.33 WooCommerce Stamps.com API integration: by WooCommerce – 1.3.13 WooCommerce USPS Shipping: by WooCommerce – 4.4.49 WooCommerce - ShipStation Integration: by WooCommerce – 4.1.40 WooCommerce Square: by WooCommerce – 2.3.4 WooCommerce Xero Integration: by WooCommerce – 1.7.35 WooCommerce: by Automattic – 5.0.0 Wordfence Security: by Wordfence – 7.4.14 Yoast SEO: by Team Yoast – 15.7 WP Notification Bars: by MyThemeShop – 1.0.5 WP Popups Lite: by timersys – 2.1.3 WPForms Form Templates Pack: by WPForms – 1.0.1 WPForms User Registration: by WPForms – 1.2.0 WPForms: by WPForms – 1.5.6.1 YITH WooCommerce Wishlist: by YITH – 3.0.18 ### Inactive Plugins (17) ### Akismet Anti-Spam: by Automattic – 4.1.8 Autoptimize: by Frank Goossens (futtta) – 2.8.1 CoBlocks: by GoDaddy – 2.7.2 Contact Form 7: by Takayuki Miyoshi – 5.4 Force Regenerate Thumbnails: by Pedro Elsner – 2.0.6 Gravity Forms: by Gravity Forms – 2.4.20 Jetpack CRM: by Automattic – 4.0.11 Leverage Browser Caching: by Rinku Yadav – 2.1 Phone Orders for WooCommerce: by AlgolPlus – 3.5.2 Product CSV Import Export (BASIC): by WebToffee – 1.8.8 Real Thumbnail Generator (Free): by devowl.io – 2.4.12 Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.25 Webcraftic Robin image optimizer: by Webcraftic – 1.5.0 WooCommerce Additional Variation Images: by WooCommerce – 1.7.25 WooCommerce Country Restrictions - Advanced: by WP Super Admins – 1.12.0 WP-Optimize - Clean, Compress, Cache: by David Anderson Ruhani Rabin Team Updraft – 3.1.6 WP Super Cache: by Automattic – 1.7.1 ### Dropin Plugins (2) ### advanced-cache.php: advanced-cache.php object-cache.php: APCu Object Cache ### Must Use Plugins (2) ### Health Check Troubleshooting Mode: by – 1.7.2 System Plugin: by – 4.1.4 ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: booking (booking) bundle (bundle) external (external) grouped (grouped) simple (simple) variable (variable) woosb (woosb) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #4037 - /shop/ Cart: #5 - /cart/ Checkout: #4038 - /checkout/ My account: #4039 - /my-account/ Terms and conditions: #8834 - /disclaimers/ ### Theme ### Name: Amely Version: 2.6.2 Author URL: http://thememove.com Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: amely/woocommerce/archive-product.php amely/woocommerce/cart/cart-item-data.php amely/woocommerce/cart/cart.php amely/woocommerce/cart/cross-sells.php amely/woocommerce/cart/mini-cart.php amely/woocommerce/content-product.php amely/woocommerce/content-single-product.php amely/woocommerce/content-widget-product.php amely/woocommerce/loop/add-to-cart.php amely/woocommerce/loop/loop-end.php amely/woocommerce/loop/loop-start.php amely/woocommerce/loop/orderby.php amely/woocommerce/loop/pagination.php amely/woocommerce/loop/rating.php amely/woocommerce/loop/result-count.php amely/woocommerce/loop/sale-flash.php amely/woocommerce/myaccount/form-login.php amely/woocommerce/single-product/meta.php amely/woocommerce/single-product/product-image.php amely/woocommerce/single-product/product-thumbnails.php amely/woocommerce/single-product/rating.php amely/woocommerce/single-product/related.php amely/woocommerce/single-product/sale-flash.php amely/woocommerce/single-product/share.php amely/woocommerce/single-product/tabs/tabs.php amely/woocommerce/single-product/title.php amely/woocommerce/single-product/up-sells.php amely/woocommerce/single-product-reviews.php amely/woocommerce/single-product.php amely/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0 Outdated Templates: ❌ Learn how to update ### Product Bundles ### Database Version: 6.5.1 Loopback Test: ✔ Template Overrides: – ### Square ### Environment: Production Tokenization Enabled: ✔ Debug Mode: Off ### Action Scheduler ### Complete: 19,440 Oldest: 2021-01-24 10:31:46 -0600 Newest: 2021-02-24 10:27:46 -0600 Failed: 111 Oldest: 2020-01-07 11:47:51 -0600 Newest: 2020-06-15 12:53:58 -0500 Pending: 1 Oldest: 2021-02-25 11:26:51 -0600 Newest: 2021-02-25 11:26:51 -0600 ``` * [Phenotype_X](https://wordpress.org/support/users/phenotype_x/) * (@phenotype_x) * [5 years, 3 months ago](https://wordpress.org/support/topic/duplicate-order-issue/#post-14122959) * Did you get a solution to this amandaa007? We have started seeing this issue in the last few weeks after updating to Woocommerce 5. Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘Duplicate Order Issue’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 3 replies * 3 participants * Last reply from: [Phenotype_X](https://wordpress.org/support/users/phenotype_x/) * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/duplicate-order-issue/#post-14122959) * Status: resolved