Title: duplicate orders problem
Last modified: December 12, 2024

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# duplicate orders problem

 *  Resolved [haloorodje](https://wordpress.org/support/users/haloknauf/)
 * (@haloknauf)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/duplicate-orders-problem-5/)
 * Hello we got multiple orders at same time from costumer from last major woocommerce
   update to 9.4.3. sometimes triples happend. Out of 100 order aprox 10 are duplicated.
   We test woocommerce without plugins, its same if we use HPOS and there is no 
   change. Any idas all our plugins are up to date, also last PHP 8.3 we also dont
   use Legacy REST API
 * We got same problem on 3 more sites we run. We also update database but no change.
 * we do use also Quic cloud CDN and redis
 *  W
 *     ```wp-block-code
       ### WordPress Environment ###WordPress address (URL): https://mojaoprema.siSite address (URL): https://mojaoprema.siWC Version: 9.4.3Legacy REST API Package Version: Vtičnik za zastareli REST API ni nameščen na tem spletišču.Action Scheduler Version: ✔ 3.9.0Log Directory Writable: ✔WP Version: 6.7.1WP Multisite: –WP Memory Limit: 8 GBWP Debug Mode: –WP Cron: ✔Language: sl_SIExternal object cache: ✔### Server Environment ###Server Info: LiteSpeedPHP Version: 8.3.14PHP Post Max Size: 512 MBPHP Time Limit: 300PHP Max Input Vars: 1000cURL Version: 7.76.1OpenSSL/3.2.2SUHOSIN Installed: –MySQL Version: 10.6.20-MariaDBMax Upload Size: 512 MBDefault Timezone is UTC: ✔fsockopen/cURL: ✔SoapClient: ✔DOMDocument: ✔GZip: ✔Multibyte String: ✔Remote Post: ✔Remote Get: ✔### Database ###WC Database Version: 9.4.3WC Database Prefix: wp9p_Skupna velikost podatkovne zbirke: 1772.11MBVelikost podatkov podatkovne zbirke: 992.12MBVelikost kazala podatkovne zbirke: 779.99MBwp9p_woocommerce_sessions: Podatki: 60.09 MB + Kazalo: 1.44 MB + Pogon InnoDBwp9p_woocommerce_api_keys: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDBwp9p_woocommerce_attribute_taxonomies: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDBwp9p_woocommerce_downloadable_product_permissions: Podatki: 0.02 MB + Kazalo: 0.06 MB + Pogon InnoDBwp9p_woocommerce_order_items: Podatki: 12.52 MB + Kazalo: 4.52 MB + Pogon InnoDBwp9p_woocommerce_order_itemmeta: Podatki: 102.64 MB + Kazalo: 88.27 MB + Pogon InnoDBwp9p_woocommerce_tax_rates: Podatki: 0.02 MB + Kazalo: 0.06 MB + Pogon InnoDBwp9p_woocommerce_tax_rate_locations: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDBwp9p_woocommerce_shipping_zones: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_woocommerce_shipping_zone_locations: Podatki: 0.02 MB + Kazalo: 0.05 MB + Pogon InnoDBwp9p_woocommerce_shipping_zone_methods: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_woocommerce_payment_tokens: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDBwp9p_woocommerce_payment_tokenmeta: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDBwp9p_woocommerce_log: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDBwp9p_actionscheduler_actions: Podatki: 14.52 MB + Kazalo: 13.91 MB + Pogon InnoDBwp9p_actionscheduler_claims: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDBwp9p_actionscheduler_groups: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDBwp9p_actionscheduler_logs: Podatki: 10.52 MB + Kazalo: 6.03 MB + Pogon InnoDBwp9p_adtribes_my_conversions: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDBwp9p_barcode_scanner_cart: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_barcode_scanner_cart_data: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_barcode_scanner_history: Podatki: 0.31 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_barcode_scanner_interface: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_barcode_scanner_locations: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_barcode_scanner_locations_tree: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_barcode_scanner_logs: Podatki: 5.52 MB + Kazalo: 2.52 MB + Pogon InnoDBwp9p_barcode_scanner_posts: Podatki: 18.55 MB + Kazalo: 3.03 MB + Pogon InnoDBwp9p_barcode_scanner_posts_columns: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_barcode_scanner_posts_list: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_barcode_scanner_settings: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_brizy_logs: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_bulkgate_module: Podatki: 1.27 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_cartflows_ca_cart_abandonment: Podatki: 15.58 MB + Kazalo: 1.52 MB + Pogon InnoDBwp9p_cartflows_ca_email_history: Podatki: 3.52 MB + Kazalo: 5.03 MB + Pogon InnoDBwp9p_cartflows_ca_email_templates: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_cartflows_ca_email_templates_meta: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDBwp9p_commentmeta: Podatki: 1.52 MB + Kazalo: 0.94 MB + Pogon InnoDBwp9p_comments: Podatki: 69.61 MB + Kazalo: 55.13 MB + Pogon InnoDBwp9p_cr_local_forms: Podatki: 8.52 MB + Kazalo: 0.44 MB + Pogon InnoDBwp9p_cr_reminders_log: Podatki: 1.52 MB + Kazalo: 1.44 MB + Pogon InnoDBwp9p_cr_wpmail_log: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDBwp9p_dgwt_wcas_index: Podatki: 1.52 MB + Kazalo: 0.31 MB + Pogon InnoDBwp9p_dgwt_wcas_invindex_cache: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDBwp9p_dgwt_wcas_invindex_doclist: Podatki: 21.55 MB + Kazalo: 25.03 MB + Pogon InnoDBwp9p_dgwt_wcas_invindex_wordlist: Podatki: 3.52 MB + Kazalo: 3.52 MB + Pogon InnoDBwp9p_e_events: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDBwp9p_e_notes: Podatki: 0.02 MB + Kazalo: 0.17 MB + Pogon InnoDBwp9p_e_notes_users_relations: Podatki: 0.02 MB + Kazalo: 0.05 MB + Pogon InnoDBwp9p_e_submissions: Podatki: 0.02 MB + Kazalo: 0.27 MB + Pogon InnoDBwp9p_e_submissions_actions_log: Podatki: 0.02 MB + Kazalo: 0.11 MB + Pogon InnoDBwp9p_e_submissions_values: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDBwp9p_gb_ocu_customers: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDBwp9p_gb_ocu_funnels: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDBwp9p_gb_ocu_funnel_stats: Podatki: 0.05 MB + Kazalo: 0.05 MB + Pogon InnoDBwp9p_identixweb_bestupsell: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_leanpay_cene_tmp: Podatki: 9.52 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_leanpay_cene_tmp_2022: Podatki: 4.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_links: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDBwp9p_litespeed_crawler: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDBwp9p_litespeed_crawler_blacklist: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDBwp9p_litespeed_img_optming: Podatki: 0.02 MB + Kazalo: 0.05 MB + Pogon InnoDBwp9p_litespeed_url: Podatki: 1.52 MB + Kazalo: 1.63 MB + Pogon InnoDBwp9p_litespeed_url_file: Podatki: 1.52 MB + Kazalo: 2.67 MB + Pogon InnoDBwp9p_loginizer_logs: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_newsletter: Podatki: 0.06 MB + Kazalo: 0.03 MB + Pogon InnoDBwp9p_newsletter_emails: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_newsletter_logs: Podatki: 0.31 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_newsletter_sent: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDBwp9p_newsletter_stats: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDBwp9p_newsletter_user_logs: Podatki: 2.52 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_newsletter_user_meta: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDBwp9p_nextend2_image_storage: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDBwp9p_nextend2_section_storage: Podatki: 0.05 MB + Kazalo: 0.06 MB + Pogon InnoDBwp9p_nextend2_smartslider3_generators: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_nextend2_smartslider3_sliders: Podatki: 0.14 MB + Kazalo: 0.03 MB + Pogon InnoDBwp9p_nextend2_smartslider3_sliders_xref: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDBwp9p_nextend2_smartslider3_slides: Podatki: 0.14 MB + Kazalo: 0.11 MB + Pogon InnoDBwp9p_options: Podatki: 19.52 MB + Kazalo: 7.92 MB + Pogon InnoDBwp9p_pmxe_exports: Podatki: 0.06 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_pmxe_google_cats: Podatki: 0.39 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_pmxe_posts: Podatki: 0.06 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_pmxe_templates: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_pmxi_files: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_pmxi_history: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_pmxi_images: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_pmxi_imports: Podatki: 0.05 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_pmxi_posts: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDBwp9p_pmxi_templates: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_postmeta: Podatki: 346.91 MB + Kazalo: 244.83 MB + Pogon InnoDBwp9p_posts: Podatki: 36.50 MB + Kazalo: 17.05 MB + Pogon InnoDBwp9p_rank_math_404_logs: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDBwp9p_rank_math_analytics_ga: Podatki: 3.52 MB + Kazalo: 4.55 MB + Pogon InnoDBwp9p_rank_math_analytics_gsc: Podatki: 7.52 MB + Kazalo: 15.09 MB + Pogon InnoDBwp9p_rank_math_analytics_inspections: Podatki: 8.52 MB + Kazalo: 0.80 MB + Pogon InnoDBwp9p_rank_math_analytics_keyword_manager: Podatki: 0.08 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_rank_math_analytics_objects: Podatki: 1.52 MB + Kazalo: 0.28 MB + Pogon InnoDBwp9p_rank_math_internal_links: Podatki: 0.05 MB + Kazalo: 0.03 MB + Pogon InnoDBwp9p_rank_math_internal_meta: Podatki: 0.14 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_rank_math_redirections: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDBwp9p_rank_math_redirections_cache: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDBwp9p_taxjar_record_queue: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDBwp9p_termmeta: Podatki: 2.52 MB + Kazalo: 3.03 MB + Pogon InnoDBwp9p_terms: Podatki: 1.52 MB + Kazalo: 1.00 MB + Pogon InnoDBwp9p_term_relationships: Podatki: 2.52 MB + Kazalo: 2.52 MB + Pogon InnoDBwp9p_term_taxonomy: Podatki: 0.50 MB + Kazalo: 0.47 MB + Pogon InnoDBwp9p_trp_gettext_sl_si: Podatki: 2.52 MB + Kazalo: 3.38 MB + Pogon InnoDBwp9p_trp_original_meta: Podatki: 0.02 MB + Kazalo: 0.05 MB + Pogon InnoDBwp9p_trp_original_strings: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDBwp9p_usermeta: Podatki: 0.09 MB + Kazalo: 0.03 MB + Pogon InnoDBwp9p_users: Podatki: 0.02 MB + Kazalo: 0.05 MB + Pogon InnoDBwp9p_wcpdf_invoice_number: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_wcpdf_packing_slip_number: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_wc_admin_notes: Podatki: 0.13 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_wc_admin_note_actions: Podatki: 0.08 MB + Kazalo: 0.02 MB + Pogon InnoDBwp9p_wc_category_lookup: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_wc_customer_lookup: Podatki: 3.52 MB + Kazalo: 3.03 MB + Pogon InnoDBwp9p_wc_download_log: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDBwp9p_wc_orders: Podatki: 13.55 MB + Kazalo: 16.61 MB + Pogon InnoDBwp9p_wc_orders_meta: Podatki: 131.66 MB + Kazalo: 203.98 MB + Pogon InnoDBwp9p_wc_order_addresses: Podatki: 11.52 MB + Kazalo: 15.06 MB + Pogon InnoDBwp9p_wc_order_coupon_lookup: Podatki: 0.09 MB + Kazalo: 0.11 MB + Pogon InnoDBwp9p_wc_order_operational_data: Podatki: 7.52 MB + Kazalo: 4.03 MB + Pogon InnoDBwp9p_wc_order_product_lookup: Podatki: 7.52 MB + Kazalo: 8.06 MB + Pogon InnoDBwp9p_wc_order_stats: Podatki: 4.52 MB + Kazalo: 4.55 MB + Pogon InnoDBwp9p_wc_order_tax_lookup: Podatki: 2.52 MB + Kazalo: 3.03 MB + Pogon InnoDBwp9p_wc_product_attributes_lookup: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDBwp9p_wc_product_download_directories: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDBwp9p_wc_product_meta_lookup: Podatki: 0.36 MB + Kazalo: 0.80 MB + Pogon InnoDBwp9p_wc_rate_limits: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDBwp9p_wc_reserved_stock: Podatki: 0.06 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_wc_tax_rate_classes: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDBwp9p_wc_webhooks: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDBwp9p_wdr_order_discounts: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_wdr_order_item_discounts: Podatki: 0.45 MB + Kazalo: 0.31 MB + Pogon InnoDBwp9p_wdr_rules: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDBwp9p_wpify_woo_log: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB### Post Type Counts ###acoplw_badges: 1attachment: 26200blocked_user: 14brizy-project: 1custom_css: 2customize_changeset: 22cwginstocknotifier: 14elementor_library: 9elementum_content: 9elementum_header: 14elementum_mega_menu: 3language_switcher: 2nav_menu_item: 76ni-order-status: 3oembed_cache: 528order_status: 2page: 15post: 5product: 2528revision: 5rm_content_editor: 1shop_coupon: 43shop_order: 47016shop_order_placehold: 5shop_order_refund: 104wcb: 4953wp_global_styles: 1wp_navigation: 1yaymail_template: 11### Security ###Secure connection (HTTPS): ✔Hide errors from visitors: ✔### Active Plugins (50) ###FiboSearch - AJAX Search for WooCommerce (Pro): od FiboSearch Team – 1.29.0Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: od codewoogeek – 5.7.4Barcode Scanner with Inventory & Order Manager - (premium): od  – 1.6.4Currency Switcher for WooCommerce Pro: od WP Wham – 2.16.3-beta1One page checkout and layouts for Woocommerce: od BluePlugins – 4.0.0Customer Reviews for WooCommerce: od CusRev – 5.64.1Disable Admin Notices Individually: od Creative Motion  – 1.3.6EAN for WooCommerce Pro: od WPFactory – 3.2.0Elementor Pro: od Elementor.com – 3.25.4Elementor: od Elementor.com – 3.25.11Estimate delivery date for Woocommerce Pro: od PI Websolution – 4.7.21.29EU/UK VAT Validation Manager for WooCommerce: od WPFactory – 3.1.5Facebook for WooCommerce: od Facebook – 3.3.1XML Sitemap Generator for Google: od Auctollo – 4.1.21GTranslate: od Translate AI Multilingual Solutions – 3.0.7Leanpay: od RUF – 4.5.0LiteSpeed Cache: od LiteSpeed Technologies – 6.5.3Loco Translate: od Tim Whitlock – 2.6.14Newsletter - WooCommerce: od The Newsletter Team – 1.7.4Newsletter: od Stefano Lissa & The Newsletter Team – 8.6.4Ni WooCommerce Custom Order Status: od anzia – 2.2.6Order Barcode for WooCommerce: od mascotdevelopers – 1.0.3Payment Gateways by Shipping for WooCommerce: od WPFactory – 1.4.5Perfect Brands WooCommerce: od QuadLayers – 3.4.7Product XML Feeds for WooCommerce Pro: od WPFactory – 2.7.4Payment Plugins for PayPal WooCommerce: od Payment Pluginssupport@paymentplugins.com – 1.0.53Rank Math SEO PRO: od Rank Math SEO – 3.0.76Rank Math SEO: od Rank Math SEO – 1.0.233Shopper's Mind: od Shopper's Mind – 1.0.2Show only free shipping when available for Woocommerce: od Ayoub Benarbia – 1.0Simple Shipping Labels for WooCommerce: od Dima Pavlenko – 1.0.7Smart Slider 3: od Nextend – 3.5.1.25SumUp Payment Gateway For WooCommerce: od SumUp – 2.6.6Tik Order Cancellation Email to Customer: od Tawhidul Islam Khan – 1.0.0TP Show Product Images on Checkout Page for WooCommerce: od TP Plugins – 1.0.1WooCommerce Cart Abandonment Recovery: od CartFlows Inc – 1.3.0VALÚ Moneta - plačilni sistem za Woocommerce: od Woo.Ninja – 1.2.8Payment Plugins for Stripe WooCommerce: od Payment Pluginssupport@paymentplugins.com – 3.3.78WooCommerce Conversion Tracking: od weDevs – 2.1.0GLS for WooCommerce Premium: od Tehster – 1.2.14Pixel Manager for WooCommerce: od SweetCode – 1.45.0PDF Invoices & Packing Slips for WooCommerce: od WP Overnight – 3.9.0PS Dostavni modul: od Pošta Slovenije – 4.2.0WooCommerce: od Automattic – 9.4.3BulkGate SMS Plugin for WooCommerce: od BulkGate – 3.0.6easy AMP: od amp-cloud.de | Björn Staven – 4.33CX Live Chat: od 3CX – 10.0.14WPS Hide Login: od WPServeurNicolasKulkawpformation – 1.9.17.1YayMail - WooCommerce Email Customizer: od YayCommerce – 3.5.7Custom Product Tabs for WooCommerce: od Code Parrots – 1.8.5### Inactive Plugins (7) ###Discount Rules Core: od Flycart – 2.6.6Loginizer: od Softaculous – 1.9.4Newsletter - Addons Manager and Support: od The Newsletter Team – 1.2.7PNG to JPG: od KubiQ – 4.4Query Monitor: od John Blackbourn – 3.17.0WooCommerce Legacy REST API: od WooCommerce – 1.0.4WP Rollback: od WP Rollback – 2.0.7### Dropin Plugins () ###object-cache.php: LiteSpeed Cache - Object Cache (Drop-in)### Settings ###Legacy API Enabled: –Force SSL: –Currency: EUR (€)Currency Position: right_spaceThousand Separator: .Decimal Separator: .Number of Decimals: 2Taxonomies: Product Types: external (external)grouped (grouped)simple (simple)variable (variable)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)exclude-from-search (exclude-from-search)featured (featured)outofstock (outofstock)rated-1 (rated-1)rated-2 (rated-2)rated-3 (rated-3)rated-4 (rated-4)rated-5 (rated-5)Connected to WooCommerce.com: –Enforce Approved Product Download Directories: –HPOS feature enabled: ✔Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStoreHPOS data sync enabled: ✔### Logging ###Enabled: ✔Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2Retention period: 30 dniLevel threshold: –Log directory size: 4 MB### WC Pages ###Osnova trgovine: #7 - /spletna-trgovina/Košarica: #8 - /cart/ -  Vsebuje kratko kodo [woocommerce_cart]Zaključek nakupa: #9 - /checkout/ -  Vsebuje kratko kodo [woocommerce_checkout]Moj račun: ❌ Stran ne vsebuje kratke kode [woocommerce_my_account].Pogoji poslovanja: #7253 - /kontakt-in-dokumentacija/### Theme ###Name: FlatsomeVersion: 3.19.7Author URL: https://uxthemes.comChild Theme: ❌ – Če spreminjate WooCommerce na nadrejeni temiki je niste zgradili samisvetujemoda uporabite podrejeno temo. Kako ustvariti podrejeno temoWooCommerce Support: ✔### Templates ###Overrides: flatsome/woocommerce/archive-product.phpflatsome/woocommerce/cart/cart-empty.phpflatsome/woocommerce/cart/cart-shipping.phpflatsome/woocommerce/cart/cart.phpflatsome/woocommerce/cart/mini-cart.phpflatsome/woocommerce/checkout/form-checkout.phpflatsome/woocommerce/checkout/form-coupon.phpflatsome/woocommerce/checkout/order-received.phpflatsome/woocommerce/checkout/terms.phpflatsome/woocommerce/checkout/thankyou.phpflatsome/woocommerce/content-product-cat.phpflatsome/woocommerce/content-product.phpflatsome/woocommerce/content-single-product.phpflatsome/woocommerce/content-widget-product.phpflatsome/woocommerce/global/breadcrumb.phpflatsome/woocommerce/global/quantity-input.phpflatsome/woocommerce/global/wrapper-end.phpflatsome/woocommerce/global/wrapper-start.phpflatsome/woocommerce/loop/header.phpflatsome/woocommerce/loop/loop-end.phpflatsome/woocommerce/loop/loop-start.phpflatsome/woocommerce/loop/pagination.phpflatsome/woocommerce/loop/rating.phpflatsome/woocommerce/loop/result-count.phpflatsome/woocommerce/loop/sale-flash.phpflatsome/woocommerce/myaccount/form-login.phpflatsome/woocommerce/myaccount/navigation.phpflatsome/woocommerce/notices/error.phpflatsome/woocommerce/notices/notice.phpflatsome/woocommerce/notices/success.phpflatsome/woocommerce/product-searchform.phpflatsome/woocommerce/single-product/photoswipe.phpflatsome/woocommerce/single-product/price.phpflatsome/woocommerce/single-product/product-image.phpflatsome/woocommerce/single-product/product-thumbnails.phpflatsome/woocommerce/single-product/rating.phpflatsome/woocommerce/single-product/related.phpflatsome/woocommerce/single-product/review.phpflatsome/woocommerce/single-product/sale-flash.phpflatsome/woocommerce/single-product/share.phpflatsome/woocommerce/single-product/short-description.phpflatsome/woocommerce/single-product/tabs/tabs.phpflatsome/woocommerce/single-product/title.phpflatsome/woocommerce/single-product/up-sells.phpflatsome/woocommerce/single-product-reviews.phpflatsome/woocommerce/single-product.php### Currency Switcher Settings ###Currency Switcher for WooCommerce Pro: yesLicense Key: (set)Currency switcher on per product basis: yesRevert to shop's default currency on checkout: yesApply currency conversion to fixed amount coupons: noAdd currency selector for fixed amount coupons: noApply currency conversion to shipping amount: yesApply currency conversion to minimum order amount required for free shipping: yesApply currency conversion to cart fees: noApply currency conversion to WooCommerce Price Filter Widget: noSwitcher placement: Array(    [0] => single_page_after_price_select)Switcher wrapper: %currency_switcher%Switcher item format: %currency_name%Link list switcher separator:Reposition page after currency switch: noRounding: no_roundNumber of decimals: 2Make "pretty price": noApply rounding and "pretty price" to shipping rates: noApply rounding and "pretty price" to shop's default currency: noOrder currency: yesFormat price: noCurrencies:Currency (shop's default): [EUR] EuroTotal additional currencies: 4Additional currency #1: yesalg_currency_switcher_currency_1: EURAdditional currency #2: yesalg_currency_switcher_currency_2: PLNAdditional currency #3: yesalg_currency_switcher_currency_3: CZKAdditional currency #4: yesalg_currency_switcher_currency_4: HUFExchange Rates:Exchange rates updates: twicedailyExchange rates server: ecbFree Currency Converter API Key: not setCoinMarketCap API Key:Currencyapi.com API Key:Exchange rates offset: 3#2 EUR/PLN (Poljski zlot): 4.392229alg_currency_switcher_exchange_rate_server_EUR_PLN:alg_currency_switcher_exchange_rate_offset_type_EUR_PLN:percent:#3 EUR/CZK (Češka krona): 25.87051alg_currency_switcher_exchange_rate_server_EUR_CZK:alg_currency_switcher_exchange_rate_offset_type_EUR_CZK:percent:#4 EUR/HUF (Madžarski Forint): 421.7644alg_currency_switcher_exchange_rate_server_EUR_HUF:alg_currency_switcher_exchange_rate_offset_type_EUR_HUF:percent:Set Currency by Country:Set Currency by Country:Enter countries as comma separated text:Override country:#1 [EUR] Euro: Array(    [0] =>)#2 [PLN] Poljski zlot: Array(    [0] =>)#3 [CZK] Češka krona: Array(    [0] =>)#4 [HUF] Madžarski Forint: Array(    [0] =>)Set Currency by Language:Set Currency by Language:Enter locales as comma separated text:Always use locale to assign currency:#1 [EUR] Euro: Array(    [0] =>)#2 [PLN] Poljski zlot: Array(    [0] =>)#3 [CZK] Češka krona: Array(    [0] =>)#4 [HUF] Madžarski Forint: Array(    [0] =>)Price Formats:#0 [EUR] Euro: right_spaceAdditional currency code position (optional):Ločilo tisočic: .Ločilo decimalk: .Število decimalk: 2Currency Symbol:#1 [EUR] Euro:Additional currency code position (optional):Ločilo tisočic:Ločilo decimalk:Število decimalk:Currency Symbol:#2 [PLN] Poljski zlot:Additional currency code position (optional):Ločilo tisočic:Ločilo decimalk:Število decimalk:Currency Symbol:#3 [CZK] Češka krona:Additional currency code position (optional):Ločilo tisočic:Ločilo decimalk:Število decimalk:Currency Symbol:#4 [HUF] Madžarski Forint:Additional currency code position (optional):Ločilo tisočic:Ločilo decimalk:Število decimalk:Currency Symbol:Flags: yes#0 [EUR] Euro: EU#2 [PLN] Poljski zlot: PL#3 [CZK] Češka krona: CZ#4 [HUF] Madžarski Forint: HUPrice conversion method:Fix mini cart:Disable on URI:Additional price filters:Price filters to remove:Session save path:### Admin ###Enabled Features: activity-panelsanalyticsproduct-block-editorcouponscore-profilercustomize-storecustomer-effort-score-tracksimport-products-taskexperimental-fashion-sample-productsshipping-smart-defaultsshipping-setting-tourhomescreenmarketingmobile-app-bannernavigationonboardingonboarding-taskspattern-toolkit-full-composabilityproduct-custom-fieldsremote-inbox-notificationsremote-free-extensionspayment-gateway-suggestionsprintfulshipping-label-bannersubscriptionsstore-alertstransient-noticeswoo-mobile-welcomewc-pay-promotionwc-pay-welcome-pagelaunch-your-storeDisabled Features: product-data-viewsexperimental-blocksminified-jsproduct-pre-publish-modalsettingsasync-product-editor-category-fieldproduct-editor-template-systemblueprintreactify-classic-payments-settingsuse-wp-horizonDaily Cron: ✔ Next scheduled: 2024-12-12 06:32:34 +01:00Options: ✔Notes: 204Onboarding: completed### Action Scheduler ###Canceled: 15Oldest: 2024-11-15 18:20:35 +0000Newest: 2024-12-10 14:27:20 +0000Complete: 11.659Oldest: 2024-11-15 18:20:07 +0000Newest: 2024-12-12 00:02:34 +0000Failed: 22.645Oldest: 2022-11-02 19:05:27 +0000Newest: 2024-12-10 19:21:14 +0000Pending: 12Oldest: 2024-12-12 00:07:34 +0000Newest: 2024-12-14 11:49:11 +0000### Status report information ###Generated at: 2024-12-12 01:05:54 +01:00
       ```
   
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fduplicate-orders-problem-5%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 15 replies - 1 through 15 (of 25 total)

1 [2](https://wordpress.org/support/topic/duplicate-orders-problem-5/page/2/?output_format=md)
[→](https://wordpress.org/support/topic/duplicate-orders-problem-5/page/2/?output_format=md)

 *  [Zee](https://wordpress.org/support/users/doublezed2/)
 * (@doublezed2)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/duplicate-orders-problem-5/#post-18194758)
 * Hello [haloorodje](https://wordpress.org/support/users/haloknauf/),
 * Thank you for contacting WooCommerce support.
 * I understand you’re experiencing duplicate orders, with approximately 10 out 
   of 100 being affected, and this started after updating to WooCommerce 9.4.3.
 * Is this issue occurring for multiple customers or just one?
 * Do the affected orders share any common factors, such as the same customer, payment
   method, or product?
 * If you’re able to replicate the issue, please share the steps. 
   Lastly, share
   the Order Notes for the affected orders so I can investigate further.
 * Looking forward to your response. 🙂
 *  Thread Starter [haloorodje](https://wordpress.org/support/users/haloknauf/)
 * (@haloknauf)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/duplicate-orders-problem-5/#post-18194791)
 * Hello, no its totaly random from persons all sort of payments and delivery options
 * we just made order as customers, there is no note to order, but they are duplicated
   at same time first order 102301 then next one is new totaly same 102302…. each
   one takes stock down and send email to admin and customer.
 *  [Jonayed (woo-hc)](https://wordpress.org/support/users/jonayedhosen/)
 * (@jonayedhosen)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/duplicate-orders-problem-5/#post-18195919)
 * Hi [@haloknauf](https://wordpress.org/support/users/haloknauf/) ,
 * I understand you’re facing an issue where some of your orders are being duplicated
   automatically. That can certainly be frustrating, so let’s work through some 
   troubleshooting steps to identify the cause.
    1. Navigate to **WooCommerce > Status > Logs** in your WordPress dashboard. Look
       for any errors or unusual entries that align with the times when the duplicate
       orders were created. These logs can provide valuable clues about what might 
       be triggering the duplication.
    2. If you’ve added custom functions to your theme’s `functions.php` file or created
       a site-specific plugin, examine the code for any functions that might interact
       with order processing or creation. It’s possible that a custom script is inadvertently
       creating duplicates.
    3. Sometimes, server issues or misconfigured cron jobs can result in actions being
       triggered multiple times. Use a plugin like [WP Crontrol](https://wordpress.org/plugins/wp-crontrol/)
       to inspect your WP-Cron events. Check for duplicate or rogue cron jobs related
       to WooCommerce order processing that could be causing the issue.
    4. Server-related issues can sometimes lead to unexpected behavior, such as repeated
       script executions. Reach out to your hosting provider to confirm whether there
       have been any server anomalies or errors that could contribute to the problem.
 * Let me know how these steps go, I’m happy to assist further!
 *  Thread Starter [haloorodje](https://wordpress.org/support/users/haloknauf/)
 * (@haloknauf)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/duplicate-orders-problem-5/#post-18196418)
 * we also notice that for manual admin orders sometimes to items jump into order
   when we add it, aswell if we make notice for order sometimes happend 2 times 
   at same time.
 * we got only this todaY:
 * batch-processing-2024-12-13 **2024-12-13T06:57:40+00:00** **Napaka** Could not
   fetch list of processors. Clearing up queue.
 * plugin-woocommerce-2024-12-12 **2024-12-12T00:37:24+00:00Napaka** Status transition
   of order #103037 errored! Dodatni kontekst{ “order”: { “refunds”: null }, “error”:{}
 *  Thread Starter [haloorodje](https://wordpress.org/support/users/haloknauf/)
 * (@haloknauf)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/duplicate-orders-problem-5/#post-18196593)
 * we change wp-cron to be used from server and we will see if that fix problems.
 *  [Jonayed (woo-hc)](https://wordpress.org/support/users/jonayedhosen/)
 * (@jonayedhosen)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/duplicate-orders-problem-5/#post-18196715)
 * Hi [@haloknauf](https://wordpress.org/support/users/haloknauf/),
 * Thanks for sharing the additional details and log entries. Based on what you’ve
   provided, it seems like the issue with unexpected items in orders could be related
   to JavaScript or caching within the WooCommerce admin panel.
    - Try clearing your browser cache or using a different browser to see if the
      issue persists.
    - Ensure that all WooCommerce-related plugins are updated to their latest versions.
 * _Regarding the duplicate order notes,_ check if any plugins or custom scripts
   are affecting the order note creation process. Plugins related to order management
   might be causing duplicate actions.
 * However, You’ve already made a smart move by switching **_WP-Cron to server-side
   execution_**, as this reduces the need for user traffic to trigger scheduled 
   tasks. Please let us know if that helps resolve the issue.
 * Additionally, you can use tools like[ WP-Optimize](https://wordpress.org/plugins/wp-optimize/)
   to clean and optimize your database, especially focusing on transients and orphaned
   data that could be causing inconsistencies.
 * Looking forward to hearing about your findings!
 *  Thread Starter [haloorodje](https://wordpress.org/support/users/haloknauf/)
 * (@haloknauf)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/duplicate-orders-problem-5/#post-18196805)
 * for now cron change fix everything.
 * thank you
 *  [Mahfuzur Rahman](https://wordpress.org/support/users/mahfuzurwp/)
 * (@mahfuzurwp)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/duplicate-orders-problem-5/#post-18197970)
 * Hi [@haloknauf](https://wordpress.org/support/users/haloknauf/),
 * Thank you for confirming that adjusting the cron settings resolved the issue!
   I’ll go ahead and mark this thread as resolved.
 * If you have any other questions, feel free to open a new thread. We’re always
   here to help!
 *  Thread Starter [haloorodje](https://wordpress.org/support/users/haloknauf/)
 * (@haloknauf)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/duplicate-orders-problem-5/#post-18199373)
 * after 2 days after we change cron, problem is back. no idea why.
 *  [Mahfuzur Rahman](https://wordpress.org/support/users/mahfuzurwp/)
 * (@mahfuzurwp)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/duplicate-orders-problem-5/#post-18199402)
 * Hi [@haloknauf](https://wordpress.org/support/users/haloknauf/),
 * Thanks for reaching out! Based on what you’ve shared, the issue appears to be
   linked to the cron setup. Since switching to server-side cron initially resolved
   the problem, it’s possible that overlapping or delayed cron executions are causing
   duplicate processes like order creation and stock reduction.
 * Here are some steps to investigate further:
 * 1. Verify that the server-side cron is running at **1-minute intervals**. If 
   the interval is longer, it might cause queued tasks to overlap.
 * 2. Use a tool like [WP Crontrol](https://wordpress.org/plugins/wp-crontrol/) 
   to inspect scheduled tasks. Look for any duplicates or tasks failing to complete.
 * 3. Temporarily disable Redis caching to rule out any caching conflicts.
 * 4. Check with your hosting provider to confirm that the cron job is firing correctly
   and isn’t experiencing delays.
 * Let us know how it goes!
 *  Thread Starter [haloorodje](https://wordpress.org/support/users/haloknauf/)
 * (@haloknauf)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/duplicate-orders-problem-5/#post-18199430)
 * Hello, i just check it and it was set to 10 min, mybe that was problem we set
   it to 1min will see how will goes. thank you.
 *  [Zee](https://wordpress.org/support/users/doublezed2/)
 * (@doublezed2)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/duplicate-orders-problem-5/#post-18199480)
 * Hello [haloorodje](https://wordpress.org/support/users/haloknauf/),
 * Thank you for your reply.
 * I understand you’ve adjusted the server-side cron to 1 minute and will monitor
   the results.
 * Let me know if the issue continues, and I’ll be here to assist further.
 * Best regards.
 *  Thread Starter [haloorodje](https://wordpress.org/support/users/haloknauf/)
 * (@haloknauf)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/duplicate-orders-problem-5/#post-18199785)
 * hello, we still have problem, there are duplicated order every 15 order comes
   one.
 * redis test also didnt do anything
 * host provider says that all seems fine.
 * WP Crontrol says The DISABLE_WP_CRON constant is set to true. WP-Cron spawning
   is disabled.
 *     ```wp-block-code
       Internal NameIntervalDisplay NameminutelyThis schedule is added by another plugin and cannot be deleted60 (1 minute)Once a Minutebulkgate_send_intervalThis schedule is added by another plugin and cannot be deleted60 (1 minute)BulkGate Sending Intervalevery_minuteThis schedule is added by another plugin and cannot be deleted60 (1 minute)Every minutelitespeed_filterThis schedule is added by another plugin and cannot be deleted60 (1 minute)Every Minutewp_cwg_instock_mail_process_cron_intervalThis schedule is added by another plugin and cannot be deleted300 (5 minutes)Every 5 Minuteswp_1_cr_importer_cron_intervalThis schedule is added by another plugin and cannot be deleted300 (5 minutes)Vsakih 5 minutwp_1_cr_exporter_cron_intervalThis schedule is added by another plugin and cannot be deleted300 (5 minutes)Vsakih 5 minutwc_facebook_background_product_sync_cron_intervalThis schedule is added by another plugin and cannot be deleted300 (5 minutes)Every 5 Minuteswcas_build_readable_index_cron_intervalThis schedule is added by another plugin and cannot be deleted300 (5 minutes)Every 5 Minuteswcas_build_searchable_index_cron_intervalThis schedule is added by another plugin and cannot be deleted300 (5 minutes)Every 5 Minuteswcas_build_taxonomy_index_cron_intervalThis schedule is added by another plugin and cannot be deleted300 (5 minutes)Every 5 Minuteswp_convert_yoast_blocks_cron_intervalThis schedule is added by another plugin and cannot be deleted300 (5 minutes)Every 5 Minuteswp_convert_aioseo_blocks_cron_intervalThis schedule is added by another plugin and cannot be deleted300 (5 minutes)Every 5 Minutesrank_math_add_video_schema_cron_intervalThis schedule is added by another plugin and cannot be deleted300 (5 minutes)Every 5 Minuteselementor_1_custom_task_manger_cron_intervalThis schedule is added by another plugin and cannot be deleted300 (5 minutes)Every 5 minuteswp_1_wc_regenerate_images_cron_intervalThis schedule is added by another plugin and cannot be deleted300 (5 minutes)Vsakih 5 minutwp_1_wc_privacy_cleanup_cron_intervalThis schedule is added by another plugin and cannot be deleted300 (5 minutes)Vsakih 5 minutwcas_update_variation_cron_intervalThis schedule is added by another plugin and cannot be deleted300 (5 minutes)Every 5 Minutesrank_math_csv_import_cron_intervalThis schedule is added by another plugin and cannot be deleted300 (5 minutes)Every 5 Minuteswp_bulk_edit_seo_meta_cron_intervalThis schedule is added by another plugin and cannot be deleted300 (5 minutes)Every 5 Minuteswp_bulk_image_alt_cron_intervalThis schedule is added by another plugin and cannot be deleted300 (5 minutes)Every 5 Minutesrank_math_csv_import_redirections_cron_intervalThis schedule is added by another plugin and cannot be deleted300 (5 minutes)Every 5 MinutesnewsletterThis schedule is added by another plugin and cannot be deleted300 (5 minutes)Every 300 secondsevery_fifteen_minutesThis schedule is added by another plugin and cannot be deleted2400 (40 minutes)Every Fifteen Minutesbulkgate_synchronize_intervalThis schedule is added by another plugin and cannot be deleted3600 (1 hour)BulkGate Synchronize IntervalThis is a WordPress core schedule and cannot be deletedhourlyThis is a WordPress core schedule and cannot be deleted3600 (1 hour)Enkrat na uro3hoursThis schedule is added by another plugin and cannot be deleted10800 (3 hours)Three HoursThis is a WordPress core schedule and cannot be deletedtwicedailyThis is a WordPress core schedule and cannot be deleted43200 (12 hours)Dvakrat na dancr_xml_refreshThis schedule is added by another plugin and cannot be deleted86400 (1 day)Once in 1 dayThis is a WordPress core schedule and cannot be deleteddailyThis is a WordPress core schedule and cannot be deleted86400 (1 day)Enkrat na danThis is a WordPress core schedule and cannot be deletedweeklyThis is a WordPress core schedule and cannot be deleted604800 (1 week)Enkrat tedenskofifteendaysThis schedule is added by another plugin and cannot be deleted1296000 (2 weeks 1 day)Vsakih 15 dnimonthlyThis schedule is added by another plugin and cannot be deleted2635200 (1 month)Mesečno
       ```
   
 * from events we cant found any duplicates.
 *  Thread Starter [haloorodje](https://wordpress.org/support/users/haloknauf/)
 * (@haloknauf)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/duplicate-orders-problem-5/#post-18199850)
 * its mybe problem with quic cloud HTTP3 protocol that we use?*
 *  [Jonayed (woo-hc)](https://wordpress.org/support/users/jonayedhosen/)
 * (@jonayedhosen)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/duplicate-orders-problem-5/#post-18200106)
 * Hi [@haloknauf](https://wordpress.org/support/users/haloknauf/) ,
 * I understand you’re still dealing with duplicate orders after executing the server-
   side cron, and they seem to occur intermittently—like every 15th order. That 
   does sound frustrating, so let’s try to dig into what might be causing this.
 * From what I’ve checked, one possible issue could be orders getting stuck in a“
   half-baked” state, potentially due to a server running out of memory. Alternatively,
   this issue could occur for various reasons, including something known as an ‘
   LPK’ (long process killer). While this can sometimes originate from the server
   or the CDN, it’s worth noting that no server errors have been generated that 
   clearly indicate a connection to this issue. These GitHub discussions might shed
   some light on similar cases:
    - [Issue 14541](https://github.com/woocommerce/woocommerce/issues/14541)
    - [Issue 43770](https://github.com/woocommerce/woocommerce/issues/43770)
 * Regarding the message from the WP Crontrol plugin—”**_The DISABLE\_WP\_CRON constant
   is set to true. WP-Cron spawning is disabled._**“—this is just an informational
   notice. Since you’ve set up an external cron job to manage scheduled tasks, that
   setup is perfectly fine and working as it should.
 * As for your concern about **_QUIC.cloud and its HTTP/3 protocol_**, it’s a good
   idea to test compatibility with your WooCommerce setup. Try temporarily disabling
   QUIC.cloud services to see if it resolves the issue.
 * Given that the duplicates seem to happen every 15th order, there might be a specific
   pattern at play. I recommend analyzing those orders for common factors—are they
   tied to certain products, payment methods, or subscription items? Spotting a 
   trend could help pinpoint the root cause.
 * Please take a look at these suggestions and let us know what you find. We’re 
   here to help!

Viewing 15 replies - 1 through 15 (of 25 total)

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The topic ‘duplicate orders problem’ is closed to new replies.

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 * 25 replies
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 * Last reply from: [Reynier (a11n)](https://wordpress.org/support/users/reynierc/)
 * Last activity: [1 year, 5 months ago](https://wordpress.org/support/topic/duplicate-orders-problem-5/page/2/#post-18207478)
 * Status: resolved