Title: Duplicate output problem
Last modified: June 17, 2020

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# Duplicate output problem

 *  Resolved [ars111](https://wordpress.org/support/users/ars111/)
 * (@ars111)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/duplicate-output-problem/)
 * Hi,
 * We have a problem with duplicate output… Let me explain it a bit better, but 
   from my end this seems to be some kind of a bug… Our contact form is consisted
   of 2 step multi forms (this part is working flawless) – first part where customer
   leaves details and second part where customer can inform himself/herself about
   frequent questions. In every step we are using conditional fields. Problem is
   in output of second step form… So for example, if you choose on the second step
   Products Inquiry and then you choose BMW – R1250GS – Crash Bars Combo – Video
   Installation but by mistake you did not pick right one so you choose couple of
   more time different labels and in the end you pick for example KTM – but after
   that he picks KTM – 690 Enduro R – Crash Bars – Video Installations in that case
   for some reason in output (email that I’m receving) will be both of them. I think
   I manage to form them correctly like this:
 * [radio-2] [radio-r1200gs][radio-r1250gs][radio-r1250gsa][radio-f700800gs][radio-
   f750850gs]
    [radio-3] [radio-crf1000l][radio-crf1100l][radio-crf250l] [radio-
   4] [radio-701-enduro] [radio-5] [radio-1090-adventure][radio-690-enduro][radio-
   790-enduro] [radio-6] [radio-dl650-vstrom] [radio-7] [radio-tiger-800] [radio-
   8] [radio-tenere-700][radio-wr250r][radio-xt1200z]
 * Where radio-2 is model name, radio-r1200gs is submodel name (basically only those
   two matter for us since we need to see what product customer is sending inquiry
   for). Still, output is showing like this (in our example):
 * R1250GS Crash Bars
 * 1090 / 1190 / 1290 Adventure R / S Skid Plate
 * Second one is fine but why first one is displayed when it is checked at the start
   and it is not the one that should be in the output.
 * Can you help maybe at least to point us to right direction?
 * Thank you.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fduplicate-output-problem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Jules Colle](https://wordpress.org/support/users/jules-colle/)
 * (@jules-colle)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/duplicate-output-problem/#post-13013418)
 * Hi, you’ll need to wrap parts of your email with conditional tags as well.
    Please
   see: [https://conditional-fields-cf7.bdwm.be/docs/faq/can-i-use-conditional-logic-in-the-email-message/](https://conditional-fields-cf7.bdwm.be/docs/faq/can-i-use-conditional-logic-in-the-email-message/)

Viewing 1 replies (of 1 total)

The topic ‘Duplicate output problem’ is closed to new replies.

 * ![](https://ps.w.org/cf7-conditional-fields/assets/icon-256x256.png?rev=2072595)
 * [Conditional Fields for Contact Form 7](https://wordpress.org/plugins/cf7-conditional-fields/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cf7-conditional-fields/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/cf7-conditional-fields/unresolved/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Jules Colle](https://wordpress.org/support/users/jules-colle/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/duplicate-output-problem/#post-13013418)
 * Status: resolved