Title: Duplicate profile error
Last modified: May 27, 2021

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# Duplicate profile error

 *  Resolved [jeronimo42](https://wordpress.org/support/users/jeronimo42/)
 * (@jeronimo42)
 * [5 years ago](https://wordpress.org/support/topic/duplicate-profile-error/)
 * What are the conditions in which this error appears on the checkout page:
 * “A duplicate customer payment profile already exists.”
 * A customer is trying to make a one-time transaction again. The first time she
   tried, her card was declined from her bank. She sorted it out and they said she’s
   good to go. So she tried again today. She logged in to her existing account and
   tried to make a new payment and got that error message. Why is this error appearing?

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Noptin Newsletter Team](https://wordpress.org/support/users/picocodes/)
 * (@picocodes)
 * [5 years ago](https://wordpress.org/support/topic/duplicate-profile-error/#post-14493547)
 * Hi there,
 * Please open a new support request here [https://wpgetpaid.com/support/](https://wpgetpaid.com/support/)

Viewing 1 replies (of 1 total)

The topic ‘Duplicate profile error’ is closed to new replies.

 * ![](https://ps.w.org/invoicing/assets/icon-256x256.png?rev=2729282)
 * [Payment forms, Buy now buttons, and Invoicing System | GetPaid](https://wordpress.org/plugins/invoicing/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Noptin Newsletter Team](https://wordpress.org/support/users/picocodes/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/duplicate-profile-error/#post-14493547)
 * Status: resolved