Title: Duplicate tracking issue
Last modified: October 22, 2020

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# Duplicate tracking issue

 *  Resolved [brittbritt9291](https://wordpress.org/support/users/brittbritt9291/)
 * (@brittbritt9291)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/duplicate-tracking-issue/)
 * Hi, I’ve installed GA Google Analytics and it’s working well, except that I suspect
   I still have the tracking code from previously using Monster Insights (which 
   stopped working, hence the change of plugin). I deactivated and removed the MI
   plugin but it seems to have left the code behind.
 * I have a suspiciously low bounce rate (currently 0.57%!) I researched it and 
   apparently it’s usually due to duplicate GA tracking codes.
 * To check, I’ve installed the GA Debug Chrome extension and looked at my site –
   it does indeed seem to have two lots of code, with various error messages (‘VM116
   analytics.js:25 The tracking Id should only be of the format UA-NNNNNN-N.’ and‘
   analytics.js:25 Tracking script already loaded. Abandoning initialization.’ are
   two of them).
 * Do you agree that the issue is two separate instances of GA tracking code? If
   so, do you have any advice on how to remove the MI code? Thanks.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fduplicate-tracking-issue%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * (@specialk)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/duplicate-tracking-issue/#post-13569084)
 * Glad to help:
 * 1) “Do you agree that the issue is two separate instances of GA tracking code?”
 * Yes after examining the source code of your page, it does appear that there are
   two instances of the GA tracking code.
 * 2) “If so, do you have any advice on how to remove the MI code?”
 * I’m not too familiar with MI, so best advice would be to contact their support
   team directly and ask them. They will know best how to resolve issues with their
   own plugin, etc.
 * I hope this helps, let me know if I can provide any further infos.
 *  Thread Starter [brittbritt9291](https://wordpress.org/support/users/brittbritt9291/)
 * (@brittbritt9291)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/duplicate-tracking-issue/#post-13569670)
 * Hi Jeff, thanks very much for checking the source code and confirming. I’d already
   created a topic on here in the Monster Insights forum, before I thought to contact
   you too. Hopefully I’ll hear back from them soon.
 * Thanks again!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Duplicate tracking issue’ is closed to new replies.

 * ![](https://ps.w.org/ga-google-analytics/assets/icon-256x256.png?rev=2053004)
 * [GA Google Analytics – Connect Google Analytics to WordPress](https://wordpress.org/plugins/ga-google-analytics/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ga-google-analytics/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ga-google-analytics/)
 * [Active Topics](https://wordpress.org/support/plugin/ga-google-analytics/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ga-google-analytics/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ga-google-analytics/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [brittbritt9291](https://wordpress.org/support/users/brittbritt9291/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/duplicate-tracking-issue/#post-13569670)
 * Status: resolved