Title: DUPLICATE_DATA Error
Last modified: November 25, 2020

---

# DUPLICATE_DATA Error

 *  [jubfesta](https://wordpress.org/support/users/jubfesta/)
 * (@jubfesta)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/duplicate_data-error/)
 * Julia Festa <julia.festa@skyone.solutions>
    16:59 (há 3 minutos) para support
 * Hi!
 * When a lead converts to our form but their email already exists in CRM, the lead
   is not being updated.
 * This error appears in the log:
 * 5 DUPLICATE_DATA a:4:{s:4:”code”;s:14:”DUPLICATE_DATA”;s:7:”details”;a:2:{s:8:”
   api_name”;s:5:”Email”;s:2:”id”;s:19:”3045298000059753001″;}s:7:”message”;s:14:”
   duplicate data”;s:6:”status”;s:5:”error”;}
 * We built our forms with Contact form 7 and integrate Thirdparity with Zoho CRM
   Lead Magnet.
 * What can we do to change this?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fduplicate_data-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

The topic ‘DUPLICATE_DATA Error’ is closed to new replies.

 * ![](https://ps.w.org/zoho-crm-forms/assets/icon-128x128.png?rev=2951621)
 * [Zoho CRM Lead Magnet](https://wordpress.org/plugins/zoho-crm-forms/)
 * [Support Threads](https://wordpress.org/support/plugin/zoho-crm-forms/)
 * [Active Topics](https://wordpress.org/support/plugin/zoho-crm-forms/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/zoho-crm-forms/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/zoho-crm-forms/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [jubfesta](https://wordpress.org/support/users/jubfesta/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/duplicate_data-error/)
 * Status: not resolved