Duplicated Header + Footer + admin setting

  • Resolved bowenuri7757

    (@bowenuri7757)


    5 years, 1 month ago

    Hi, I am trying to create a footer for my website using Elementor header and footer, nevertheless I have a problem which is that the footer always ends up being duplicated does anyone knows how to solve this?

    I am using the Bellevue Theme which I assumed was supported to interact with.

    I have tried uninstalling/re-installing multiple times

    • This topic was modified 5 years, 1 month ago by bowenuri7757.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • BSF – Rahul

    (@bsfrahul)

    5 years, 1 month ago

    Hello @bowenuri7757

    Thanks for getting in touch.

    I have visited the link and could see the issue.

    Kindly try switching to other themes temporarily like Twenty-Twenty and see if the issue is resolved.

    Please let us know in case of any further help.

    Regards,
    Rahul.

    Thread Starter bowenuri7757

    (@bowenuri7757)

    5 years, 1 month ago

    Hello Rahul,

    I switched to Twenty-Twenty temporarily, and the double footer was removed on that theme, but when I switched it back to Bellevue-Child, it appeared again.

    No change.

    BSF – Rahul

    (@bsfrahul)

    5 years, 1 month ago

    Hello @bowenuri7757

    I could not find any such theme – https://share.bsf.io/04uARqEQ

    Besides, this plugin has inbuilt support for some themes. If you’re using some other theme, you can see a tab with two methods.

    Kindly try switching between the methods and check once again if this resolves the issue.

    Thread Starter bowenuri7757

    (@bowenuri7757)

    5 years, 1 month ago

    It was a child theme of Bellevue. Sorry I was not clear.

    Thread Starter bowenuri7757

    (@bowenuri7757)

    5 years, 1 month ago

    No change. Also there is still the double menu in the Header/Footer Block settings. But switching back and forth a couple of times produces no change.

    BSF – Rahul

    (@bsfrahul)

    5 years, 1 month ago

    Hello @bowenuri7757,

    We are not sure what could be the issue on the website exactly.

    We would recommend reaching us out through our Support Portal so that our Technical Team could dive in and help you accordingly.

    Looking forward to hearing from you!

    BSF – Rahul

    (@bsfrahul)

    5 years ago

    Hello @bowenuri7757

    Marking this topic as resolved due to inactivity and assuming the issue is resolved at your end.

    Feel free to reply here or open up a new issue thread if you are still facing this problem.

    Regards,
    Rahul

Viewing 7 replies - 1 through 7 (of 7 total)

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