Title: Duplicator Plugin PHP Support Error Last modified: September 1, 2016 --- # Duplicator Plugin PHP Support Error * Resolved [nikoneddie](https://wordpress.org/support/users/nikoneddie/) * (@nikoneddie) * [9 years, 10 months ago](https://wordpress.org/support/topic/duplicator-plugin-php-support-error/) * Hello, * I am trying to do a backup of my site with the Duplicator plugin. But, I am getting a Zip Archive Enabled Fail Error. I found the following link [http://www.smallbizgeek.co.uk/wordpress-duplicator-ziparchive-failure-solution/](http://www.smallbizgeek.co.uk/wordpress-duplicator-ziparchive-failure-solution/) and followed the directions, but I am still getting the same error. I would greatly appreciate some help. * Thank You very much! * [https://wordpress.org/plugins/duplicator/](https://wordpress.org/plugins/duplicator/) Viewing 10 replies - 1 through 10 (of 10 total) * [Cory Lamle](https://wordpress.org/support/users/corylamleorg/) * (@corylamleorg) * [9 years, 10 months ago](https://wordpress.org/support/topic/duplicator-plugin-php-support-error/#post-7589615) * Did you contact your host or are you on your own personal server? * Thread Starter [nikoneddie](https://wordpress.org/support/users/nikoneddie/) * (@nikoneddie) * [9 years, 9 months ago](https://wordpress.org/support/topic/duplicator-plugin-php-support-error/#post-7589896) * Hello Cory, * Thank you for your reply. Sorry for the delay. I was still building my site. * My site is being hosted by GoDaddy. I keep getting the same error when trying to run Duplicator. * Thank you for your help! * [Cory Lamle](https://wordpress.org/support/users/corylamleorg/) * (@corylamleorg) * [9 years, 9 months ago](https://wordpress.org/support/topic/duplicator-plugin-php-support-error/#post-7589897) * Hey Nikoneddie, * What did Godaddy say after you contacted them. This is something they have to make sure is enabled on their servers… * Thanks~ * Thread Starter [nikoneddie](https://wordpress.org/support/users/nikoneddie/) * (@nikoneddie) * [9 years, 9 months ago](https://wordpress.org/support/topic/duplicator-plugin-php-support-error/#post-7589898) * Hello Cory, * What is it that I need to tell them? Would you mind letting me know what to ask them to do. * Thanks again! * [Cory Lamle](https://wordpress.org/support/users/corylamleorg/) * (@corylamleorg) * [9 years, 9 months ago](https://wordpress.org/support/topic/duplicator-plugin-php-support-error/#post-7589900) * Just tell them your getting this error: * > Zip Archive Enabled Fail Error. * Thread Starter [nikoneddie](https://wordpress.org/support/users/nikoneddie/) * (@nikoneddie) * [9 years, 9 months ago](https://wordpress.org/support/topic/duplicator-plugin-php-support-error/#post-7589901) * Hello Cory, * I contacted them and it passed, but now I get the following errors. What I don’t understand is that everything passed as good except for the Zip Archive on my previous attempts. * Thank You! * Server Diagnostics Web Server Good PHP Setup Good WordPress Warn * Archive Files 38.7GB Total Size Warn Name Checks Warn Large Files Warn * Database 13.1MB Total Size Good Table Details Warn * [hongpong](https://wordpress.org/support/users/hongpong/) * (@hongpong) * [9 years, 9 months ago](https://wordpress.org/support/topic/duplicator-plugin-php-support-error/#post-7589902) * I am also getting this issue on bluehost which is pretty unusual. Did something in this zip checker code change recently? * [Cory Lamle](https://wordpress.org/support/users/corylamleorg/) * (@corylamleorg) * [9 years, 9 months ago](https://wordpress.org/support/topic/duplicator-plugin-php-support-error/#post-7589903) * [@nikoneddie](https://wordpress.org/support/users/nikoneddie/) 38.7GB is going to be to large, especially on a budget host. You may have to use the file filters to get the size down. * [@hongpong](https://wordpress.org/support/users/hongpong/) The code for this has not changed is a long time. The check is pretty simple: * > $dup_tests[‘PHP’][‘ZIP’] = class_exists(‘ZipArchive’) ? ‘Pass’ : ‘Fail’; * [ryannel86](https://wordpress.org/support/users/ryannel86/) * (@ryannel86) * [9 years, 5 months ago](https://wordpress.org/support/topic/duplicator-plugin-php-support-error/#post-8506953) * Struggling with this error on GoDaddy and have spoken to their support who are struggling to fix it… tried numerous options to fix, e.g. [http://www.smallbizgeek.co.uk/wordpress-duplicator-ziparchive-failure-solution/](http://www.smallbizgeek.co.uk/wordpress-duplicator-ziparchive-failure-solution/) and still no luck… Can you please advise on what GoDaddy did to get this working? Thanks for assisting. * [sudiptajinsoft](https://wordpress.org/support/users/sudiptajinsoft/) * (@sudiptajinsoft) * [9 years, 2 months ago](https://wordpress.org/support/topic/duplicator-plugin-php-support-error/#post-8931469) * You can enable php zip archive in Godaddy shared hosting following these steps: [http://jinsoft.in/php-ziparchive-error-using-duplicator/](http://jinsoft.in/php-ziparchive-error-using-duplicator/) Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Duplicator Plugin PHP Support Error’ is closed to new replies. * ![](https://ps.w.org/duplicator/assets/icon-256x256.png?rev=2906985) * [Duplicator - Backups & Migration Plugin - Cloud Backups, Scheduled Backups, & More](https://wordpress.org/plugins/duplicator/) * [Frequently Asked Questions](https://wordpress.org/plugins/duplicator/#faq) * [Support Threads](https://wordpress.org/support/plugin/duplicator/) * [Active Topics](https://wordpress.org/support/plugin/duplicator/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/duplicator/unresolved/) * [Reviews](https://wordpress.org/support/plugin/duplicator/reviews/) ## Tags * [Duplicator plugin](https://wordpress.org/support/topic-tag/duplicator-plugin/) * 10 replies * 5 participants * Last reply from: [sudiptajinsoft](https://wordpress.org/support/users/sudiptajinsoft/) * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/duplicator-plugin-php-support-error/#post-8931469) * Status: resolved