Title: During initial setup, API stuck
Last modified: May 4, 2017

---

# During initial setup, API stuck

 *  [rj2marketing](https://wordpress.org/support/users/rj2marketing/)
 * (@rj2marketing)
 * [9 years ago](https://wordpress.org/support/topic/during-initial-setup-api-stuck/)
 * When doing initial setup, all 4 API boxes start with the “x” to the right of 
   the box. Even though I am copying the settings from my old site, it will not 
   accept the settings.

Viewing 1 replies (of 1 total)

 *  Plugin Author [prontotools](https://wordpress.org/support/users/prontotools/)
 * (@prontotools)
 * [9 years ago](https://wordpress.org/support/topic/during-initial-setup-api-stuck/#post-9099339)
 * [@rj2marketing](https://wordpress.org/support/users/rj2marketing/)
 * Can you please reach out to me at [cory@prontomarketing.com](https://wordpress.org/support/topic/during-initial-setup-api-stuck/cory@prontomarketing.com?output_format=md)?
   I can help troubleshoot this with you in private since I may need to test with
   your API credentials.

Viewing 1 replies (of 1 total)

The topic ‘During initial setup, API stuck’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/connectwise-forms-integration_3c94c8.
   svg)
 * [Gravity Forms ConnectWise Add-On](https://wordpress.org/plugins/connectwise-forms-integration/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/connectwise-forms-integration/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/connectwise-forms-integration/)
 * [Active Topics](https://wordpress.org/support/plugin/connectwise-forms-integration/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/connectwise-forms-integration/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/connectwise-forms-integration/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [prontotools](https://wordpress.org/support/users/prontotools/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/during-initial-setup-api-stuck/#post-9099339)
 * Status: not resolved