Title: E-mail error
Last modified: August 30, 2016

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# E-mail error

 *  Resolved [dannylantern](https://wordpress.org/support/users/dannylantern/)
 * (@dannylantern)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/e-mail-error-1/)
 * Our Sale e-mail has stopped sending and we are seeing this message….
    Plugin 
   Auto-Update Server ERROR – Sale EMail not recognised
 * Any suggestions?
 * [https://wordpress.org/plugins/stageshow/](https://wordpress.org/plugins/stageshow/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Malcolm](https://wordpress.org/support/users/malcolm-oph/)
 * (@malcolm-oph)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/e-mail-error-1/#post-6802661)
 * It is likely that these are two unrelated issues.
 * If you are not getting Sale EMails, and you have not changed or updated StageShow
   then it is likely that something else has changed. I would suggest that you check
   that WP can send emails, then try sending a test email from the StageShow Tools
   admin page.
 * The Auto-Update error is generated because the Sale EMail in the StageShow settings
   does not correspond to a registered sale.
 *  Thread Starter [dannylantern](https://wordpress.org/support/users/dannylantern/)
 * (@dannylantern)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/e-mail-error-1/#post-8154599)
 * Hi we are having this issue again.
 * When i send a test e-mail it does not send. None of our sales are now recieving
   e-mails which is really causing us problems?
 * Any suggestions?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘E-mail error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/stageshow_3c5670.svg)
 * [StageShow](https://wordpress.org/plugins/stageshow/)
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 * 2 replies
 * 2 participants
 * Last reply from: [dannylantern](https://wordpress.org/support/users/dannylantern/)
 * Last activity: [9 years, 9 months ago](https://wordpress.org/support/topic/e-mail-error-1/#post-8154599)
 * Status: resolved