Title: E-mail loop on install.php
Last modified: August 19, 2016

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# E-mail loop on install.php

 *  [chadlong](https://wordpress.org/support/users/chadlong/)
 * (@chadlong)
 * [16 years, 2 months ago](https://wordpress.org/support/topic/e-mail-loop-on-installphp/)
 * I was able to load everything through the web PI including creating a database
   and setting the password. On the next screen when running the install.php, the
   page is visible but when I choose a blog title and enter an e-mail address it
   loops back and states “ERROR: You must provide an e-mail address”
 * This is my second attempt to setup to setup WP on this machine. The first try
   worked properly but did not load into the directory I wanted so I removed the
   listing from IIS web sites and deleted the directory from the wwwroot directory.
 * I’m unsure why things aren’t working properly the second time through?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Samuel B](https://wordpress.org/support/users/samboll/)
 * (@samboll)
 * [16 years, 2 months ago](https://wordpress.org/support/topic/e-mail-loop-on-installphp/#post-1436661)
 * [http://learn.iis.net/page.aspx/280/install-wordpress-on-iis/](http://learn.iis.net/page.aspx/280/install-wordpress-on-iis/)
 *  Thread Starter [chadlong](https://wordpress.org/support/users/chadlong/)
 * (@chadlong)
 * [16 years, 2 months ago](https://wordpress.org/support/topic/e-mail-loop-on-installphp/#post-1436708)
 * Thanks samboll, thats a great walk through but my problem occurs at step #2 in
   the “Setup and Configure the Application” I get screen #2 but step 3 never happens.
 * I enter my email and blog name and it never goes to the next screen that gives
   me a temporary password. It just goes back to screen 2 and says “error: You must
   provide an E-mail address” I have tried different email addresses and different
   blog names all with the same result.
 * Going to try removing wordpress and any registry entries then reinstall.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘E-mail loop on install.php’ is closed to new replies.

## Tags

 * [fail](https://wordpress.org/support/topic-tag/fail/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 2 replies
 * 2 participants
 * Last reply from: [chadlong](https://wordpress.org/support/users/chadlong/)
 * Last activity: [16 years, 2 months ago](https://wordpress.org/support/topic/e-mail-loop-on-installphp/#post-1436708)
 * Status: not resolved

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