Title: E-mail Problem
Last modified: August 22, 2016

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# E-mail Problem

 *  Resolved [Debashis Das](https://wordpress.org/support/users/debashis-das/)
 * (@debashis-das)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/e-mail-problem-4/)
 * Hi,
    I am Debashis Das, I developed my website [http://damassimopizza.dk](http://damassimopizza.dk),
   wordpress version 3.4.1 with WP ecommerce. my problem is last two days i am not
   receiving any mail from my website. when customer ordered i don’t get order. 
   pls. ASAP try to solve my problem. i change my email address but nothing happen.
   But i can see my order from Dashboard/store Sales.
 * your faithfully
    Debashis Das
 * [https://wordpress.org/plugins/wp-e-commerce/](https://wordpress.org/plugins/wp-e-commerce/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [rasamaya1](https://wordpress.org/support/users/rasamaya1/)
 * (@rasamaya1)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/e-mail-problem-4/#post-5498347)
 * I am having thee same issue.
 * THe default admin address you used for wordpress will work, but anything other
   than that you change in your store will not work.
 * help would be great.
 *  [Edward](https://wordpress.org/support/users/edwardinstinct/)
 * (@edwardinstinct)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/e-mail-problem-4/#post-5498348)
 * First I would ensure everything is up to date. Due to changes within WordPress
   at times it is necessary to ensure everything is upgraded together. If something
   is out of sync you can run into odd behavior.
 * Next I would install a WordPress email logging plugin such as [https://wordpress.org/plugins/email-log/](https://wordpress.org/plugins/email-log/)
 * This will track every email that is sent by WordPress and your store. If you 
   see the emails in this log they are being sent by the store but either your server
   is failing to deliver them or an overly aggressive spam filter could be blocking
   them or possibly a typo.
 * If they aren’t appearing in this log I would next follow the conflict testing
   methods found on this page
    [https://wpecommerce.org/wp-e-commerce-3-8-9-compatibility-issues/](https://wpecommerce.org/wp-e-commerce-3-8-9-compatibility-issues/)
 * Regards
    Edward
 *  [Edward](https://wordpress.org/support/users/edwardinstinct/)
 * (@edwardinstinct)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/e-mail-problem-4/#post-5498349)
 * [@rasamaya1](https://wordpress.org/support/users/rasamaya1/) Please do not piggy
   back other topics. It’s not easy to follow replies and not every issue no matter
   how similar it may appear does not mean it’s the same.
 * Either way I would advise following the same steps mentioned in the previous 
   post.
 * Regards
    Edward
 *  [rios canarife](https://wordpress.org/support/users/rios-canarife/)
 * (@rios-canarife)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/e-mail-problem-4/#post-5498357)
 * At first it worked just fine.
    i only added a few categories and a few products,
   and now i have the same problem. nothing you sed works. please help!!! 🙁
 *  [rios canarife](https://wordpress.org/support/users/rios-canarife/)
 * (@rios-canarife)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/e-mail-problem-4/#post-5498358)
 * PS if i deactivate the plugin my site wouldn’t appear. instead i get this:
 * Fatal error: Call to undefined function wpsc_is_single_product() in /home/moseneyf/
   public_html/wp-content/plugins/sp-wpec-variation-image-swap-master/sp-wpec-variation-
   image-swap.php on line 68
 *  [Mihai Joldis](https://wordpress.org/support/users/misulicus/)
 * (@misulicus)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/e-mail-problem-4/#post-5498359)
 * sp-wpec-variation-image-swap-master looks like another plugin that RELIES on 
   WP eCommerce to be activated so maybe disable that plugin first and then disable
   WP eCommerce

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘E-mail Problem’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-e-commerce_ebebeb.svg)
 * [WP eCommerce](https://wordpress.org/plugins/wp-e-commerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-e-commerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-e-commerce/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-e-commerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-e-commerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-e-commerce/reviews/)

 * 6 replies
 * 5 participants
 * Last reply from: [Mihai Joldis](https://wordpress.org/support/users/misulicus/)
 * Last activity: [11 years, 5 months ago](https://wordpress.org/support/topic/e-mail-problem-4/#post-5498359)
 * Status: resolved