E-mails are displayed as html codes

  • ditiseentest

    (@ditiseentest)


    6 years, 1 month ago

    Dear reader,

    Just began with using Kadence Email Designer. Customizer looks nice, but when sending an e-mail to customer the e-mail is a combination of the customized mail and html code. Does anyone has the same problem?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter ditiseentest

    (@ditiseentest)

    6 years, 1 month ago

    Realised above explanation might not be detailed enough. Got errors as < table border=”0″ cellpadding=”0″ cellspacing=”0″ width=”732″ id=” template_body” style=”max-width: 600px; width: 100%; min-width: 320px;”>< and the header image cannot be displayed.

    Plugin Contributor Ben Ritner – Kadence WP

    (@britner)

    6 years, 1 month ago

    Hey,
    Are you seeing this in the customizer or just in emails sent?

    Have you made sure to test with the default theme and by deactivating your plugins?

    Can you send an example of this to [email protected] so I can see?

    Ben

    Thread Starter ditiseentest

    (@ditiseentest)

    6 years, 1 month ago

    Hi Ben,

    Have sent you the preview email. HTML is showing as plain text and there are spaces between the HTML text. Saw more people are struggling with this.. What could be the reason?

    Plugin Contributor Ben Ritner – Kadence WP

    (@britner)

    6 years, 1 month ago

    Have you made sure to test by deactivating your plugins? What version of Woocommerce are you using?

    Ben

Viewing 4 replies - 1 through 4 (of 4 total)

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