EA product grid

  • Resolved asadsayy

    (@asadsayy)


    5 years, 7 months ago

    Hi plugin developers!
    Thank you so much for such amazing add-ons,
    I am facing an issue with the “load more” button, when the user clicks load more on mobile it loads stuff below and auto-scrolls to the load more button again or maybe loads stuff up and keeps me on the button and then I lose track of which products were being seen, is there a way to stop this scroll or apply auto-scroll when the button is clicked?

    Thank you so much!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Abid Hasan

    (@abidhasan112)

    5 years, 7 months ago

    Hi @asadsayy ,

    This scroll issue you facing by clicking on the “Load More” button is happening some of the browsers.
    If you check on the Firefox browser, This scroll issue is not happening there. Our dev team already investigating this issue. If we can able to solve this, I will let you know here.

    Thanks!

    Thread Starter asadsayy

    (@asadsayy)

    5 years, 7 months ago

    Thanks for your reply @abidhasan112,
    Hoping this can be fixed as soon as possible.

    Thank you so much!

    Plugin Author Rafin

    (@rafinkhan)

    5 years, 7 months ago

    @asadsayy,

    Hi, there. We are really sorry about the inconvenience caused. However, we have just released a new version of Essential Addons Free 4.3.2. So, can you please update your plugin?

    Afterward, please try doing this following: To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://prnt.sc/pvozsx

    Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools as well. Check out this screenshot: https://prnt.sc/r3b588

    If the issue still persists, please try clearing your browser cache or try another browser too.

    If you are using any caching plugin, make sure to purge cache from them as well.

    I hope your issue will be resolved. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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