Title: eBay and HTTPS on website images
Last modified: June 26, 2017

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# eBay and HTTPS on website images

 *  [questionsrus](https://wordpress.org/support/users/questionsrus/)
 * (@questionsrus)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/ebay-and-https-on-website-images/)
 * Hi everyone,
 * So we use WP-Lister, a plugin that mirrors selected products from our WordPress
   website to eBay.
 * We have recently had EV SSL added to our WordPress website for security.
 * Once we did that we downloaded this awesome plugin, thank you guys / gals, it
   works perfectly.
 * The issue now is that eBay doesn’t accept images that are SSL (HTTPS) related.
   We found this out when we went to mirror some products and WP-Lister threw some
   errors our way.
 * We have been to WP-Lister and this is the conversation:
 * ————————————–
    Image URLs, SSL and eBay Since I enabled SSL for my site, I get
   this “Error: ExternalPictureURL server not available (21916543)” and my images
   are not uploaded anymore. How can I fix this?
 * You probably have SSL enabled for your whole site and you automatically redirect
   all non-SSL traffic to the SSL version. (ie. http:// is automatically redirected
   to https:// by your server).
 * While this generally works with all browsers, eBay isn’t able to process image
   URLs starting with [https://](https://wordpress.org/support/topic/ebay-and-https-on-website-images/?output_format=md).
   They require the image to be available without SSL, which is why WP-Lister replaces“
   https” with “http” itself, but this can’t work if your server refuses to deliver
   the image without SSL and always redirects to the SSL version.
 * You should contact your hosting provider – or the person who set up SSL on your
   site – and tell them to exclude static URLs (like .jpg images) from the forced
   redirect. While forcing SSL for all dynamic content like pages does make sense,
   static content like images should be accessible with SSL and without SSL alike–
   it’s generally considered best practice.
 * ————————————–
 * So:
 * 1. We have contacted our hosting server and they have said “We don’t change the
   traffic leaving you site, the plugins that you have to force SSL would be stopping
   the images from being accessible via HTTP, can you try temporarily disabling 
   the SSL plugins that you have?
 * 2. Obviously we do not want to disable our SSL, so how can we remove images from
   SSL please?
 * Our settings for this plugin are currently:
 * 1. Content
    2. WooCommerce + Google Chrome HTTP_HTTPS bug (fixed in WooCommerce
   v2.3.13) 3. standard WordPress function * detected as recommended setting
 * Thank you

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [webaware](https://wordpress.org/support/users/webaware/)
 * (@webaware)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/ebay-and-https-on-website-images/#post-9268112)
 * G’day questionsrus,
 * Are your sure your website doesn’t force everything to https? e.g. when I visit
   the link in your wordpress.org profile, and change the https to http, it instantly
   redirects to https which means the web server has a redirect. That could also
   be Cloudflare settings. If you have Cloudflare set to force https, it’ll do that
   for images too.
 * I checked the code for wp-lister, and it [fixes all image links](https://github.com/wp-plugins/wp-lister-for-ebay/blob/f735f93d351513a1119d3502cb23b260b6636738/classes/model/ItemBuilderModel.php#L2541)
   so that they’ll work on eBay. I don’t think my plugin is doing anything to change
   that back, so I strongly suspect a http > https redirect.
 * Try getting a link to an image, pasting it into the browser location, and changing
   it to http. See if it instantly reloads as https. If it does, you have a redirect.
   My plugin doesn’t do that.
 * cheers,
    Ross
 *  Thread Starter [questionsrus](https://wordpress.org/support/users/questionsrus/)
 * (@questionsrus)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/ebay-and-https-on-website-images/#post-9371666)
 * Hi Ross,
 * Thank you for this. Yes, I have copied the URL from an image across, deleted 
   the S in HTTPS to make it HTTP and when i hit enter, the image redirects to HTTPS.
 * Thank you for letting me know. We will look to see what else can be done.
 * Cheers 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘eBay and HTTPS on website images’ is closed to new replies.

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## Tags

 * [images](https://wordpress.org/support/topic-tag/images/)

 * 2 replies
 * 2 participants
 * Last reply from: [questionsrus](https://wordpress.org/support/users/questionsrus/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/ebay-and-https-on-website-images/#post-9371666)
 * Status: not resolved