Title: EBD shortcode not working
Last modified: May 1, 2018

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# EBD shortcode not working

 *  [kramkel](https://wordpress.org/support/users/kramkel/)
 * (@kramkel)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/ebd-shortcode-not-working/)
 * I’m not sure what I’m doing wrong.
 * Step 1: I created a contact form using Contact Form 7 and copied the id
    Step
   2: I created a download using Download Monitor and copied the id Step 3: I configured
   the settings for Email Before Download Step 4: I added the shortcode from below
   to a post and a page and its not working. The page just freezes up.
 * [email-download contact_form_id=”7470″ download_id=”7471″]
 * I have copied so many versions of the shortcode above because I thought there
   was a problem with the quotes.
 * Please help.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Febd-shortcode-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

The topic ‘EBD shortcode not working’ is closed to new replies.

 * ![](https://ps.w.org/email-before-download/assets/icon-256x256.jpg?rev=1813522)
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## Tags

 * [shortcode](https://wordpress.org/support/topic-tag/shortcode/)

 * 0 replies
 * 1 participant
 * Last reply from: [kramkel](https://wordpress.org/support/users/kramkel/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/ebd-shortcode-not-working/)
 * Status: not resolved