Title: ecommerce plugin installation
Last modified: August 20, 2016

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# ecommerce plugin installation

 *  [Lance Lunsford](https://wordpress.org/support/users/reportingbytexasgmailcom/)
 * (@reportingbytexasgmailcom)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/ecommerce-plugin-installation/)
 * I am getting an installation error when I attempt to load an ecommerce plugin:
 * The uploaded file exceeds the upload_max_filesize directive in php.ini.
 * I’m not sure whether this is a setting in a php file, in my server, or placed
   on in my WP settings. Any help would be appreciated.

Viewing 1 replies (of 1 total)

 *  [michael.mariart](https://wordpress.org/support/users/michaelmariart/)
 * (@michaelmariart)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/ecommerce-plugin-installation/#post-2809895)
 * This setting is normally server-based. There’s a main configuration file for 
   PHP that you most likely don’t have any access to that controls this.
 * The best thing that you can do is to either:
    1. Contact your hosting company and ask them to increase the upload limit. They
       might, but they also might not (higher upload limits can place higher strain
       on servers).
    2. Install the plugin using FTP instead of trying to upload the ZIP file to your
       site
    3. Use the ‘Add new’ button in the plugins area, as this should use a different
       method to get the plugins code (not 100% sure on this though, I haven’t checked
       it personally yet).

Viewing 1 replies (of 1 total)

The topic ‘ecommerce plugin installation’ is closed to new replies.

 * 1 reply
 * 2 participants
 * Last reply from: [michael.mariart](https://wordpress.org/support/users/michaelmariart/)
 * Last activity: [13 years, 11 months ago](https://wordpress.org/support/topic/ecommerce-plugin-installation/#post-2809895)
 * Status: not resolved

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