Title: edit Last modified: November 29, 2024 --- # edit * Resolved [jianping cheng](https://wordpress.org/support/users/chengjianping/) * (@chengjianping) * [1 year, 6 months ago](https://wordpress.org/support/topic/edit-23/) * I have an error when editing a single template, URL: [https://prnt.sc/ed-0OgPyy20M](https://prnt.sc/ed-0OgPyy20M) How can I solve this? Also, when I edit other templates I added, they are adjusted to full width, but they are not full width at that time. Please help me write the css code.URL:[https://prnt.sc/XmaPd3gwnjHG](https://prnt.sc/XmaPd3gwnjHG) * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fedit-23%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 13 replies - 1 through 13 (of 13 total) * Plugin Support [Reedwanul Haque](https://wordpress.org/support/users/reedwanul/) * (@reedwanul) * [1 year, 6 months ago](https://wordpress.org/support/topic/edit-23/#post-18170519) * Dear [@chengjianping](https://wordpress.org/support/users/chengjianping/), * Thanks for reaching out to us. * I attempted to inspect your website, but I encountered a warning message that prevented me from doing so. Please refer to this screenshot for clarification: [https://d.pr/i/LzpQnX](https://d.pr/i/LzpQnX). In the meantime, please ensure that you are using PHP version **7.4 or higher**, as well as the latest versions of your plugins. Based on the issue, I recommend running a conflict test on your site to identify the exact cause of the problem. - Please make sure to clear all the cache from your website including any plugin, browser, server, or CDN (eg. Cloudflare) also try disabling the Cache/Optimization plugin for some time if you are using one. - Switch your theme to a default theme like **Hello Elementor **and check if the issue still persists. If that solves your issue, that means the issue is related to the theme you are using. - If switching to the default theme also doesn’t help, then please check if there are any conflicts between the installed plugins. To troubleshoot the issue, please deactivate other plugins except for **WooCommerce, ShopEngine, and Elementor** to check if the issue still persists. If that solves your problem, activate the plugins one by one, and continue checking the issue In this way you will be able to detect which one causes the problem. * Let me know your findings after performing the conflict test. If the issue persists even after that, I will take a closer look at this issue and help you to find a solution as soon as possible. Your patience & cooperation in this matter are greatly appreciated. * Best Regards, Reju * Thread Starter [jianping cheng](https://wordpress.org/support/users/chengjianping/) * (@chengjianping) * [1 year, 6 months ago](https://wordpress.org/support/topic/edit-23/#post-18171646) * There is a conflict with the WooCommerce Shipping Tracking plugin. In addition, the front-end site icon does not display when there is no conflict. What is the reason? * Plugin Support [Reedwanul Haque](https://wordpress.org/support/users/reedwanul/) * (@reedwanul) * [1 year, 6 months ago](https://wordpress.org/support/topic/edit-23/#post-18177544) * Dear [@chengjianping](https://wordpress.org/support/users/chengjianping/), * I hope you’re doing well, and I sincerely apologize for the delayed response. We need more information regarding the issue. If you deactivate the **WooCommerce Shipping Tracking** plugin, are you able to edit the single Product page template? If so, could you provide more details about this plugin? Is it available on the WordPress.org repository? Once we have this information, we will try to replicate the issue on our end. * We are also unclear about the issue with the front-end site icon not displaying. Could you please share a **video** demonstrating this issue so we can better understand it and assist you in finding a solution as quickly as possible? Your patience and cooperation in this matter are greatly appreciated. * Looking forward to your response. * Best Regards, Reju * Thread Starter [jianping cheng](https://wordpress.org/support/users/chengjianping/) * (@chengjianping) * [1 year, 6 months ago](https://wordpress.org/support/topic/edit-23/#post-18182909) * Disabling the WooCommerce Shipping Tracking plugin is possible to edit individual product templates * Plugin Support [Reedwanul Haque](https://wordpress.org/support/users/reedwanul/) * (@reedwanul) * [1 year, 6 months ago](https://wordpress.org/support/topic/edit-23/#post-18184172) * Dear [@chengjianping](https://wordpress.org/support/users/chengjianping/), * I hope this message finds you well and I understand your concern. It seems that the WooCommerce Shipping Tracking plugin is a Pro plugin. As per the ORG organization’s rules, we are unable to discuss Pro plugins here. Since this issue relates to a Pro feature, please visit the plugin details page, go to the Support section, and submit a ticket regarding these features. Our support team will assist you promptly. Your patience and cooperation in this matter are greatly appreciated. * If the plugin has a free version, please share the URL, and we will install it in our environment for further inspection. Your patience and cooperation in this matter are greatly appreciated. * Best Regards, Reju * Thread Starter [jianping cheng](https://wordpress.org/support/users/chengjianping/) * (@chengjianping) * [1 year, 5 months ago](https://wordpress.org/support/topic/edit-23/#post-18192447) * I found a replacement plugin. I want to reduce the blank space between the upper and lower products in the product archive widget, but it doesn’t work after I set it. How can I do this? URL：[https://prnt.sc/S9uxSYuqGlSU](https://prnt.sc/S9uxSYuqGlSU) I also can’t align the width of the advanced search and category widgets. How can I do this?URL:[https://prnt.sc/lIn93Ni86byO](https://prnt.sc/lIn93Ni86byO) * Plugin Support [Reedwanul Haque](https://wordpress.org/support/users/reedwanul/) * (@reedwanul) * [1 year, 5 months ago](https://wordpress.org/support/topic/edit-23/#post-18196356) * Dear [@chengjianping](https://wordpress.org/support/users/chengjianping/), * I hope you’re doing well. I have inspected your shop page and would like to inform you that we have an option to reduce the gap between products. Additionally, there’s no need to use a separate widget for displaying categories, as we have an option to show categories in the Advanced Search widget. Please check this video for clarification: [https://d.pr/v/jKeraV](https://d.pr/v/jKeraV). I hope that following the instructions in the video will resolve the issue. * Let us know if the issue is solved. If not, I’ll have a quick look and provide you with a solution ASAP. * Kind Regards, Reju * Thread Starter [jianping cheng](https://wordpress.org/support/users/chengjianping/) * (@chengjianping) * [1 year, 5 months ago](https://wordpress.org/support/topic/edit-23/#post-18196413) * The categories in the advanced search widget do not show the number of items in the category, so I hid the category part. * Thread Starter [jianping cheng](https://wordpress.org/support/users/chengjianping/) * (@chengjianping) * [1 year, 5 months ago](https://wordpress.org/support/topic/edit-23/#post-18196779) * The search icon is adjusted to 70. When editing, it becomes very large after saving. It is still the same after clearing the cache. Also, after the product archive is changed to 0, the upper and lower gaps are smaller, but the category text is not displayed. How to solve this problem? URL[https://prnt.sc/T6GbsM5YbjmH](https://prnt.sc/T6GbsM5YbjmH) * Plugin Support [Reedwanul Haque](https://wordpress.org/support/users/reedwanul/) * (@reedwanul) * [1 year, 5 months ago](https://wordpress.org/support/topic/edit-23/#post-18199244) * Dear [@chengjianping](https://wordpress.org/support/users/chengjianping/), * I hope this message finds you well. Upon inspecting your website, everything appears to be functioning correctly. For clarification, please refer to this screenshot: [https://d.pr/i/tBJtRL](https://d.pr/i/tBJtRL). If there are any details I may have overlooked from your perspective, please provide them in detail. A **video** demonstration would greatly assist in ensuring thorough understanding and expediting the resolution process. Your patience and cooperation in this matter are sincerely appreciated. * Looking forward to your response. * Best Regards, Reju * Thread Starter [jianping cheng](https://wordpress.org/support/users/chengjianping/) * (@chengjianping) * [1 year, 5 months ago](https://wordpress.org/support/topic/edit-23/#post-18199504) * Can the Sticky Fly Cart icon display quantity and price? Also, how to add Flash Sale, Flash Sale Countdown and Pre-Order? * Plugin Support [Reedwanul Haque](https://wordpress.org/support/users/reedwanul/) * (@reedwanul) * [1 year, 5 months ago](https://wordpress.org/support/topic/edit-23/#post-18205276) * Dear [@chengjianping](https://wordpress.org/support/users/chengjianping/), * I hope this message finds you well. I would like to inform you that the Sticky Fly Cart, Flash Sale Countdown, and Pre Order modules are available in the Pro version of the ShopEngine plugin. However, as you are using the Pro version, and in accordance with WordPress.org guidelines, we are unable to discuss Pro plugin issues here. Please visit the plugin details page and click on the “Support” button. Our Support Forum there, submit your issue along with detailed information through the support form. Our support team will thoroughly investigate the issue and assist you in resolving it as quickly as possible. Your patience and cooperation are greatly appreciated. * Best Regards, Reju * Thread Starter [jianping cheng](https://wordpress.org/support/users/chengjianping/) * (@chengjianping) * [1 year, 5 months ago](https://wordpress.org/support/topic/edit-23/#post-18210126) * When the short description is turned on in the widget for archived or traded products, some have more content and some have less. Can it be set so that when the content reaches a certain length, the part with more content can be set to more or have an up and down sliding effect? Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘edit’ is closed to new replies. * ![](https://ps.w.org/shopengine/assets/icon-256x256.gif?rev=2505061) * [ShopEngine Elementor WooCommerce Builder Addon – All in One WooCommerce Solution](https://wordpress.org/plugins/shopengine/) * [Frequently Asked Questions](https://wordpress.org/plugins/shopengine/#faq) * [Support Threads](https://wordpress.org/support/plugin/shopengine/) * [Active Topics](https://wordpress.org/support/plugin/shopengine/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/shopengine/unresolved/) * [Reviews](https://wordpress.org/support/plugin/shopengine/reviews/) * 13 replies * 2 participants * Last reply from: [jianping cheng](https://wordpress.org/support/users/chengjianping/) * Last activity: [1 year, 5 months ago](https://wordpress.org/support/topic/edit-23/#post-18210126) * Status: resolved