Title: Edit Profile approved by admin
Last modified: October 1, 2020

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# Edit Profile approved by admin

 *  Resolved [julia19](https://wordpress.org/support/users/julia19/)
 * (@julia19)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/edit-profile-approved-by-admin/)
 * Hi,
    the “Edit Profile approved by admin” is not working. I’ve correctly set 
   some fields with the new check mark, but the user edit profile panel is not showing
   those fields.
 * I’ve got your last reply one week ago.
    Please have a look and reply to my emails.
 * It’s urgent, I need to test everything and publish the registration form.
    Thank
   you, Giulia

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Gabriel Berzescu](https://wordpress.org/support/users/gabrielberzescu/)
 * (@gabrielberzescu)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/edit-profile-approved-by-admin/#post-13491985)
 * Hi Giulia,
 * Sorry, but we are not allowed to speak about the paid add-ons here.
 * The recommended way to reach us for that is:
 * [https://www.cozmoslabs.com/support/open-ticket/](https://www.cozmoslabs.com/support/open-ticket/)
 * We are doing our best to respond as fast as possible, but unfortunately we are
   sometimes under heavy load.
 * With best of regards,
    Gabriel
 *  Thread Starter [julia19](https://wordpress.org/support/users/julia19/)
 * (@julia19)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/edit-profile-approved-by-admin/#post-13517222)
 * Ok, Gabriel, right, but it’s almost three weeks I’ve been waiting a reply …
 *  [Gabriel Berzescu](https://wordpress.org/support/users/gabrielberzescu/)
 * (@gabrielberzescu)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/edit-profile-approved-by-admin/#post-13520807)
 * Hm, that’s never happened before. Currently our average response time is around
   one day and a half.
 * It means that:
 * 1) either we did not receive your message.
    2) or we got it and responded but
   somehow you did not receive our response.
 * Some questions to further clarify this:
 * a) After submitting the support ticket, did you receive an email titled “Support
   Ticket Received” and saying “Your ticket was received. We will answer as soon
   as possible” plus a copy of your initially submitted text?
 * b) Have you checked your spam folder for our reply — this almost never happens,
   but when expecting a message that is not arriving, spam filter malfunctioning
   can be suspected.
 * With best of wishes,
    Gabriel
 *  Thread Starter [julia19](https://wordpress.org/support/users/julia19/)
 * (@julia19)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/edit-profile-approved-by-admin/#post-13521133)
 * Hi Gabriel,
    I just emailed as usual. Anyway, I’ve just opened a new ticket, 
   please check it. I need to solve my issue asap. Thank you, Giulia
 *  [Gabriel Berzescu](https://wordpress.org/support/users/gabrielberzescu/)
 * (@gabrielberzescu)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/edit-profile-approved-by-admin/#post-13521222)
 * Hi Giulia,
 * We deeply apologize for the situation.
 * The ticket has somehow slipped between our fingers.
 * This very rarely happens, so it’s next to impossible for you to experience this
   with us again.
 * Our teammate is looking into it and is going to answer as soon as possible.
 * With best regards,
    Gabriel

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Edit Profile approved by admin’ is closed to new replies.

 * ![](https://ps.w.org/profile-builder/assets/icon-256x256.png?rev=2961144)
 * [User Profile Builder - Beautiful User Registration Forms, User Profiles & User Role Editor](https://wordpress.org/plugins/profile-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/profile-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/profile-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/profile-builder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/profile-builder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/profile-builder/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Gabriel Berzescu](https://wordpress.org/support/users/gabrielberzescu/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/edit-profile-approved-by-admin/#post-13521222)
 * Status: resolved