• Resolved zappoboy

    (@zappoboy)


    I had an issue couples of days ago. I use Forminator and Elementor. Suddenly I received a 500 error every time I try to save the page.

    Going through all plugins I finally found the problem: FORMINATOR

    I like this email form program and want to continue, but need help to fix the issue..

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @zappoboy

    I hope you are doing well today.

    I made a test on my lab site with pages using Elementor plugin and each time I was able to save my changes. Also, there was no issue on pages where shortcode from Forminator was placed.

    Can you add this code to your wp-config.php file:
    define(‘WP_DEBUG’, true);
    define(‘WP_DEBUG_LOG’, true);
    define(‘WP_DEBUG_DISPLAY’, false);

    also delete (if exist)
    define(‘WP_DEBUG’, false);

    The line should be placed above the “/* That’s all, stop editing! Happy blogging. */”

    This will generate in the /wp-content/ folder a debug.log file. Thanks to this file we will understand what is causing the error.
    Please use Google Drive or Pastebin to share the debug.log file.

    Kind Regards,
    Kris

    Thread Starter zappoboy

    (@zappoboy)

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @zappoboy

    I’m afraid it appears you didn’t update the permissions for the link. You need to make sure to allow access to anyone has access to link so we can check the file.

    To fix this, please select the file/folder, click “Share,” then choose who can access it anyone with the link.

    Best Regards
    Amin

    Plugin Support Jair – WPMU DEV Support

    (@wpmudevsupport15)

    Hello @zappoboy

    We haven’t heard from you in a while. I’ll mark this thread as resolved. Please let us know if you need further assistance.

    Kind regards,
    Jair.

Viewing 4 replies - 1 through 4 (of 4 total)

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