Title: Elementor Error
Last modified: August 31, 2021

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# Elementor Error

 *  [abbasmohsin993](https://wordpress.org/support/users/abbasmohsin993/)
 * (@abbasmohsin993)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/elementor-error-8/)
 * Hi! How are you?
    I am facing an error recently on my website in elementor. When
   I try to add columns in elementor the columns size doesnot change. I mean they
   all remains of equal size and I cannot adjust different percentage of columns
   width, it looks fine in the builder but its not implemented on live website. 
   You can check it in this video [https://vimeo.com/595505957](https://vimeo.com/595505957).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Felementor-error-8%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [4 years, 9 months ago](https://wordpress.org/support/topic/elementor-error-8/#post-14831555)
 * Looking at your site, you are an Elementor Pro v3.3.7 user. The developer can’t
   have a conversation with customers here. That’s not permitted for anyone.
 * For pro or commercial product support please contact the developer directly on
   their site. This includes any pre-sales topics as well.
 * [https://wordpress.org/support/topic/customers-and-elementor-pro-users/](https://wordpress.org/support/topic/customers-and-elementor-pro-users/)
 * As the developer is aware, commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
   I am sure they will have no problem supporting you there.
 *  Thread Starter [abbasmohsin993](https://wordpress.org/support/users/abbasmohsin993/)
 * (@abbasmohsin993)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/elementor-error-8/#post-14833084)
 * I am not having this issue due to elementor pro. I am not using pro and still
   having issue. Kindly check it out. Thanks
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [4 years, 9 months ago](https://wordpress.org/support/topic/elementor-error-8/#post-14833968)
 * Your site is running Elementor Pro v3.3.7 and as you are their customer you need
   to seek support on their site. Not here.
 * [https://my.elementor.com/](https://my.elementor.com/)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Elementor Error’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/elementor-error-8/#post-14833968)
 * Status: not a support question