Title: elementor error message
Last modified: July 14, 2022
---
# elementor error message
* Resolved [saltywd](https://wordpress.org/support/users/saltywd/)
* (@saltywd)
* [3 years, 11 months ago](https://wordpress.org/support/topic/elementor-error-message-2/)
* So I am not able to edit any of my pages, gives me a redirect to like the footer
page…
* Everything loads fine that is on the pages BUT wont allow me to make any corrections
right now. When I go to system info for elementor it gives me this error. Looks
like elementor.settings.page is undefined isnt loading the editor page at all.
Help please
* ```
JS: showing 4 of 4
JS: 2022-07-04 16:20:50 [error X 4][https://briny.ancorathemes.com/wp-content/plugins/elementor/assets/js/editor.min.js:3:295160] Cannot read properties of undefined (reading \'html\')
JS: 2022-07-09 19:57:16 [error X 1][https://michaelw356.sg-host.com/wp-content/plugins/elementor/assets/js/editor-modules.min.js:2:20759] An invalid argument supplied as multiple control value [array (
'category' => 'InvalidElementData',
'tag' => 'Element undefined got as bg_image value. Expected array or object.',
)]
JS: 2022-07-11 15:03:03 [error X 2710][https://michaelw356.sg-host.com/wp-content/plugins/elementor/assets/lib/pickr/pickr.min.js:2:19643] this.getColorRepresentation() is null
JS: 2022-07-12 14:18:01 [error X 3][https://michaelw356.sg-host.com/wp-content/plugins/elementor/assets/js/frontend.min.js:2:30659] elementor.settings.page is undefined
```
* The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Felementor-error-message-2%2F%3Foutput_format%3Dmd&locale=en_US)
to see the link]_
Viewing 3 replies - 1 through 3 (of 3 total)
* [Elementor Team](https://wordpress.org/support/users/lianakap/)
* (@lianakap)
* [3 years, 11 months ago](https://wordpress.org/support/topic/elementor-error-message-2/#post-15836160)
* Hi,
* To troubleshoot the issue please try this guideline:
Make sure you are using
the most updated versions of Elementor, WordPress & your theme. Sometimes it
isn’t apparent that there is an update available. Go to Dashboard > Updates and
click the Check Again button to be sure. (Make sure to back up your site).
* Clear all cache: your browser’s cache, other plugins’ cache, server cache (if
possible).
If the issue persists, deactivate all plugins apart from Elementor.
If this helps, reactivate them one by one to find the culprit.
* If it didn’t help, switch your theme (temporarily) to a default WordPress theme
such as Twenty Sixteen and see if it makes any difference.
* From your WordPress dashboard, navigate to Elementor > Settings > Experiments.
Change all of the experiments to Inactive. Click Save Changes.
* Check the issue from a different browser or incognito mode to rule out the possibility
of browser addon conflict.
* In addition, I would suggest installing version 7.4.X as it is currently the
most stable with Elementor.
* Thread Starter [saltywd](https://wordpress.org/support/users/saltywd/)
* (@saltywd)
* [3 years, 11 months ago](https://wordpress.org/support/topic/elementor-error-message-2/#post-15836191)
* Thanks for response. Sadly I have tried everything above, and I am using PHP
version: 7.4.30 as that is the most stable one out right now I believe. With
that said It is definitely between Elementor and the Theme and the Themes Addon
Plugins, I am using Themerex and Themerex addons for making their theme work
correctly. The theme came with Elementor already, but still has an issue of not
loading, it will load Layouts header and Footer with element or but it will not
load the elementor editor on any of the pages.
* I have cleared all caches, deactivated all plugins that weren’t needed to make
the website and theme operate, and still get the issue. I have cleared cache
from server on down, along with using 5 different browsers as well.
* [Elementor Team](https://wordpress.org/support/users/lianakap/)
* (@lianakap)
* [3 years, 11 months ago](https://wordpress.org/support/topic/elementor-error-message-2/#post-15838357)
* Hi [@saltywd](https://wordpress.org/support/users/saltywd/),
* We can provide support only for those that we create, as we have no control over
coding for third-party themes or plugins
* I’m sorry to hear that it doesn’t work, but this is for sure a good question
for the theme’s support or the plugin’s support team. So please consider writing
to them.
- This reply was modified 3 years, 11 months ago by [Elementor Team](https://wordpress.org/support/users/lianakap/).
Viewing 3 replies - 1 through 3 (of 3 total)
The topic ‘elementor error message’ is closed to new replies.
* 
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## Tags
* [editor](https://wordpress.org/support/topic-tag/editor/)
* 3 replies
* 2 participants
* Last reply from: [Elementor Team](https://wordpress.org/support/users/lianakap/)
* Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/elementor-error-message-2/#post-15838357)
* Status: resolved