Elementor Gallery breaks with plugin active

I have an Elementor Gallery module on my home page with photos of jewelry. When the plugin is inactive, I can edit this element in the Elementor Page Editor without issue, and on the front end the photos open in a lightbox and you can navigate from image to image.

With the plugin active, I can no longer edit the Gallery module within Elementor. I can edit other elements on the same page with Elementor, but if I try to edit the Gallery module, I get the “The Preview Could not be loaded” and when I click “Learn More”, I get this error:

DOMDocument::loadHTML(): Tag footer invalid in Entity, line: 378

Also, on the front end of the website, clicking any of the gallery images starts to load in a lightbox, but then instead loads the media file (so I have to click back to get back to the other photos).

As soon as I deactivate the MonsterInsights plugin, these issues resolve. I am using the Hello Elementor theme and a child theme, but these same issues occur even when I switch to a default WordPress theme.

Is there a setting or code snippet I can add to resolve this?

• This topic was modified 4 years, 1 month ago by Amanda Giles.
• This topic was modified 4 years, 1 month ago by Amanda Giles. Reason: Type and wrong tag

The page I need help with: [log in to see the link]