Elementor (I think) Default Page

  • Resolved DJ2

    (@dj2)


    1 year, 4 months ago

    I am VERY new to WP and Elementor. Things were going well when somehow I goofed! Looked everywhere and cannot find where or how things were changed. It is on a localhost so cannot show, but will try to explain problem. All pages are static pages; no posts. They have a border all around it with the logo in the border and the container is below the border. Do not know where I set it up but now all of a sudden when I create a “new” page, there is no border and the container goes all the way to the top of the page! I hope someone can provide some ideas; I checked the Kadence template as well as Elementor areas but am very new, learning as I go.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Milos

    (@miloss84)

    1 year, 4 months ago

    Hi there,

    Thanks for contacting us and hope you are doing well and having a great day.

    First please check is there some plugin conflict, to rule out the possibility of a plugin or theme conflict, please deactivate all your plugins (besides Elementor). If it solves the issue reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) to a default WP theme such as Twenty Nineteen and see if it makes any difference.

    Also, this could happen due to our Elementor performance experiments you can try to deactivate them. To deactivate them you can go to Elementor > settings > features

    Performance features currently in the experimental stage are:

    • Element Caching – Elements caching reduces loading times by serving up a copy of an element instead of rendering it fresh every time the page is loaded. When active, Elementor will determine which elements can benefit from static loading – but you can override this.
    • Inline Font Icons – This experiment renders icons as SVGs without loading the Font-Awesome and eicons libraries. Since SVGs are vector-based images which are rendered using the browser’s engine, they do not increase server requests which improves performance

    I am looking forward to hearing back from you soon.

    Kind regards,

    Thread Starter DJ2

    (@dj2)

    1 year, 4 months ago

    None of the suggestions worked; however, may have a clue. The site is all static pages, no posts. However, when I click “new” from the front end, a “post” opens with the proper setup I created (but don’t know where! with padding, etc.). When I click “page” on the “new” dropdown, a “page” opens but without the padding and a container overlaying the logo. I could show a screenshot if there was a way to attach; not sure if I’m making sense. Any suggestions?

    Plugin Support Milos

    (@miloss84)

    1 year, 4 months ago

    Hello there,

    Thank you for your patience!

    Would it be possible for you to tell us more details about your issue, can you please provide us with a screencast demonstrating the issue?

    This will be useful to us as we will better understand the issue you’re experiencing and provide you with better support.

    I am looking forward to your reply!

    Kind Regards,

Viewing 3 replies - 1 through 3 (of 3 total)

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