Elementor issues with shop page

  • mooono94

    (@mooono94)


    3 years, 10 months ago

    Hi,

    I keep having issues with Elementor in combination with WooCommerce. After extensive troubleshooting, I’ve narrowed down the problem to be with the Elementor plugin, and it’s WooCommerce features. I currently experience two issues:

    1. When adding products to my cart, it sometimes randomly adds multiple products to the cart. Either the same product multiple times or a random other product from my shop once or also multiple times. This seems to be completely random, and I have not managed to find a pattern.

    2. After getting to the cart or checkout page, I get the session expired error. This usually happens quite quickly after entering said page (both on cart and checkout)

    These issues do not persist after disabling the Elementor plugin, everything works fine then. However my entire site is built with Elementor and I really wouldn’t fancy having to find another plugin and having to build everything again from scratch. Does anyone have any idea how these issues might happen?

    Thanks in advance,
    Monique

    The page I need help with: [log in to see the link]

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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    3 years, 10 months ago

    Looking at your site, you are an Elementor Pro 3.7.3 user. The developer can’t have a conversation with customers here. That’s not permitted for anyone.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    https://my.elementor.com/

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 1 replies (of 1 total)

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