Title: Elementor panel not loading
Last modified: June 15, 2022

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# Elementor panel not loading

 *  [ILLID](https://wordpress.org/support/users/mihail-barinov/)
 * (@mihail-barinov)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/elementor-panel-not-loading/)
 * Hi,
 * So I have a problem with the infinite loading of the Elementor panel when trying
   to edit any page. I used both ThePlus and ThePlus PRO plugins and all its modules.
 * I know about this article – [https://docs.posimyth.com/tpae/elementor-panel-in-the-editor-is-frozen-and-showing-a-spinning-circle/](https://docs.posimyth.com/tpae/elementor-panel-in-the-editor-is-frozen-and-showing-a-spinning-circle/)
   but it doesn’t solve an issue.
 * What I found is that the problem is in AJAX request elementor_ajax -> get_widgets_config.
   So it looks like the problem is that The Plus modules generate a very huge config
   for its module controls. Mainly it is a problem of style settings for The Plus
   modules.
 * So I thought – maybe there is some way to disable those styles options for all
   plugin modules and leave only main options? Maybe some Elementor hook for this?
 * Regards

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [POSIMYTH](https://wordpress.org/support/users/posimyththemes/)
 * (@posimyththemes)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/elementor-panel-not-loading/#post-15748237)
 * Hello [@mihail-barinov](https://wordpress.org/support/users/mihail-barinov/),
 * Can you share Debug Log?
 * You need to insert following code in your wp-config.php file. That will log all
   errors, notices, and warnings to a file called debug.log in the wp-content directory.
 * // Enable WP_DEBUG mode
    define( ‘WP_DEBUG’, true ); // Enable Debug logging 
   to the /wp-content/debug.log file define( ‘WP_DEBUG_LOG’, true ); // Disable 
   display of errors and warnings define( ‘WP_DEBUG_DISPLAY’, false ); @ini_set(‘
   display_errors’, 0 ); // Use dev versions of core JS and CSS files (only needed
   if you are modifying these core files) define( ‘SCRIPT_DEBUG’, true );
 * Then, You need to share that with us. You can use [https://pastebin.com/](https://pastebin.com/).
   That log will help you to identify the issue.
 *  Thread Starter [ILLID](https://wordpress.org/support/users/mihail-barinov/)
 * (@mihail-barinov)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/elementor-panel-not-loading/#post-15752842)
 * It is empty.
 * But inside my nginx error log I see this thing:
 * `[error] 12#0: *1464 recv() failed (104: Connection reset by peer) while reading
   response header from upstream, client: 10.1.4.41, server: , request: 'POST /wp-
   admin/admin-ajax.php HTTP/1.1', upstream: 'fastcgi://unix:/shared-run/php-fpm.
   sock:',`
 * So I think that the issue is in server timeout error or in max response size (
   your plugin generates very huge controls config when loading elementor front-
   end builder ).
 * Looks like I know that causes the issue – very huge config for Elementor module
   controls that loads via ajax requests. My question is – are there any php hooks
   that I can use to disable some of ThePlus modules options ( styling options most
   of all )?
 * Or you have another solution how to make these controls config smaller?
 *  Plugin Author [POSIMYTH](https://wordpress.org/support/users/posimyththemes/)
 * (@posimyththemes)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/elementor-panel-not-loading/#post-15763578)
 * Hello [@mihail-barinov](https://wordpress.org/support/users/mihail-barinov/)
 * As, We can see, It seems to be connection time out error and which is due to 
   memory limit.
 * [https://docs.posimyth.com/tpae/elementor-panel-in-the-editor-is-frozen-and-showing-a-spinning-circle/](https://docs.posimyth.com/tpae/elementor-panel-in-the-editor-is-frozen-and-showing-a-spinning-circle/)
 * 1. Have you tried increasing your memory limit?
    2. You can disable unused widgets
   from The PLus Settings. Once you disable all widgets and enabled only used, your
   memory limit requirement will be decreased. Same thing you can check on other
   elementor addons you are using. Because that memory limit issue is not related
   to our addons only, It’s issue of having more widgets in elementor panel. We 
   have even option to disable elementor and elementor pro’s widgets too.
 * Hope above will help because it works fine with our other users and It’s 100%
   issue of server configuration.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Elementor panel not loading’ is closed to new replies.

 * ![](https://ps.w.org/the-plus-addons-for-elementor-page-builder/assets/icon-256x256.
   gif?rev=2698100)
 * [The Plus Addons for Elementor - Addons for Elementor, Page Templates, Widgets, Mega Menu, WooCommerce](https://wordpress.org/plugins/the-plus-addons-for-elementor-page-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/the-plus-addons-for-elementor-page-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/the-plus-addons-for-elementor-page-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/the-plus-addons-for-elementor-page-builder/active/)
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 * [Reviews](https://wordpress.org/support/plugin/the-plus-addons-for-elementor-page-builder/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [POSIMYTH](https://wordpress.org/support/users/posimyththemes/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/elementor-panel-not-loading/#post-15763578)
 * Status: not resolved