Hi @nang90 ,
This error is normally caused due to a website having low memory. You can check your memory limit by navigating to wp-admin -> Elementor -> System Info. Check out this screenshot: https://d.pr/WVKfum
You need to increase the memory limit. To increase the memory limit you will have to modify the wp-config.php file of yours. Just above this line ” /* That’s all, stop editing! Happy blogging. */” add this following line of code:
define(‘WP_MEMORY_LIMIT’, ‘512M’);
You would find the wp-config.php file under your WordPress directory.
You can also read this blog to modify the wp-config.php file: https://wpdeveloper.net/troubleshoot-preview-loading-error-elementor/
If that doesn’t work, please deactivate the Essential Addons elements you are not using especially the Dynamic Elements.
Thank you.
Thread Starter
nang90
(@nang90)
Dear @abidhasan112,
Thanks for your information. My website is hosting in wordpress and they told me i can’t increase memory limit. Is there have any other custom option to increase?
Hi @nang90 ,
I see!
Can you please create a support ticket from here: https://wpdeveloper.net/support/new-ticket/
Our Support Team will get back to you and resolved this issue.
Thanks!