Title: Email (Beta) Functionality not working
Last modified: January 21, 2025

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# Email (Beta) Functionality not working

 *  Resolved [dimitrisv](https://wordpress.org/support/users/dimitrisv/)
 * (@dimitrisv)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/email-beta-functionality-not-working/)
 * Hello, 
   I tried the new (beta) email functionality but I am facing issues. In
   one site it displays fine, although it does not digest (sent) the emails in the
   font I have selected (also guys please add a round font family as well like… 
   Century Gothic)
 * ![](https://i0.wp.com/femme-fatale.gr/wp-content/uploads/working.png?ssl=1)
 * Now, in another installation I am getting this:
 * ![](https://i0.wp.com/femme-fatale.gr/wp-content/uploads/problematic.png?ssl=
   1)
 * That is to say no logo, preview options. 
   Both sites are on the same set up, 
   php 8.4, MariaDB 11.4. Keep up the good work.Cheers!
    -  This topic was modified 1 year, 4 months ago by [dimitrisv](https://wordpress.org/support/users/dimitrisv/).

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [Ján Mikláš](https://wordpress.org/support/users/neosinner/)
 * (@neosinner)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/email-beta-functionality-not-working/#post-18256697)
 * Hi [@dimitrisv](https://wordpress.org/support/users/dimitrisv/),
 * > although it does not digest (sent) the emails in the font I have selected 
 * This is a known issue in WooCommerce 9.6. Would you, by any chance, be open to
   testing the just-released WooCommerce 9.7 beta 1? The fonts should properly be
   applied there, and it also comes with modernized email styles overall. You can
   download the [ZIP file directly from GitHub](https://github.com/woocommerce/woocommerce/releases/tag/9.7.0-beta.1),
   or you can use [WooCommerce Beta Tester](https://woocommerce.com/products/woocommerce-beta-tester/).
 * > That is to say no logo, preview options.
 * The missing components in the second screenshot suggest a Javascript issue. Could
   you please check if there are any errors logged in the console? Here is a [quick guide](https://woocommerce.com/document/troubleshoot-javascript-errors/#how-to-find-javascript-errors)
   on how to do that.
 *  Thread Starter [dimitrisv](https://wordpress.org/support/users/dimitrisv/)
 * (@dimitrisv)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/email-beta-functionality-not-working/#post-18256721)
 * Thank you [@neosinner](https://wordpress.org/support/users/neosinner/) !
   Here
   is the only error in our admin console.
 * Store “core/interface” is already registered.
   c @ data.min.js?ver=7c62e39de0308c73d50c:
   2register @ data.min.js?ver=7c62e39de0308c73d50c:2(anonymous) @ data.min.js?ver
   =7c62e39de0308c73d50c:252162 @ index.js?ver=65e7fa9764f8a3d23b84:2**webpack_require**
   @ index.js?ver=65e7fa9764f8a3d23b84:2(anonymous) @ index.js?ver=65e7fa9764f8a3d23b84:
   2(anonymous) @ index.js?ver=65e7fa9764f8a3d23b84:2(anonymous) @ index.js?ver=
   65e7fa9764f8a3d23b84:2The offer for beta testing is tempting. I will install 
   it in our beta testing site and will let you know
 *  Plugin Contributor [Ján Mikláš](https://wordpress.org/support/users/neosinner/)
 * (@neosinner)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/email-beta-functionality-not-working/#post-18257103)
 * [@dimitrisv](https://wordpress.org/support/users/dimitrisv/) that error doesn’t
   seem particularly related to the email settings. Have you tried using the email
   improvements on a clean installation to see if you can replicate it?
 * Alternatively, if you have a website (staging preferably) that I could access
   to take a look at, that would also be helpful (you can reach out on [WordPress.org Slack](https://make.wordpress.org/chat/)
   to share credentials).
 *  Thread Starter [dimitrisv](https://wordpress.org/support/users/dimitrisv/)
 * (@dimitrisv)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/email-beta-functionality-not-working/#post-18257207)
 * The disappearance of the new email options in the installation has to do with
   another plugin.
   In the “Disable Bloat for WordPress & WooCommerce” in the section
   Marketing Hub I had checked the “Disable Marketing” and this had that impact.
   I installed 6.7 Beta 1 in the beta server but the fonts do not seem to be working
   at all. I will connect on slack to provide you the credentials.
 *  [Zee](https://wordpress.org/support/users/doublezed2/)
 * (@doublezed2)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/email-beta-functionality-not-working/#post-18261154)
 * Hello [dimitrisv](https://wordpress.org/support/users/dimitrisv/),
 * Thank you for your reply.
 * I can see that you have decided to contact the plugin author via Slack.
   If you
   need further assistance at forums, feel free to contact us again.
 * We are here to help 🙂
 * Best regards.

Viewing 5 replies - 1 through 5 (of 5 total)

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## Tags

 * [testing](https://wordpress.org/support/topic-tag/testing/)

 * 5 replies
 * 3 participants
 * Last reply from: [Zee](https://wordpress.org/support/users/doublezed2/)
 * Last activity: [1 year, 4 months ago](https://wordpress.org/support/topic/email-beta-functionality-not-working/#post-18261154)
 * Status: resolved