Title: Email content doesn’t accept coding. Last modified: October 20, 2022 --- # Email content doesn’t accept coding. * Resolved [nutrigrubs](https://wordpress.org/support/users/nutrigrubs/) * (@nutrigrubs) * [3 years, 8 months ago](https://wordpress.org/support/topic/email-content-doesnt-accept-coding/) * I installed the Advanced Local Pickup for WooCommerce plugin for my website. * However when editing the content of my emails it doesnt allow for
code in the text so all the content in my emails is contained in one paragraph without
’s making my emails look really bad. * I would like my emails to look like this… * We’ll start processing your order and let you know when it’s ready for pickup.

Keep an eye on your inbox. You’ll be hearing from us soon.

Thanks again,

The NutriGrubs Team * However the content in the email ends up looking like this… * We’ll start processing your order and let you know when it’s ready for pickup. Keep an eye on your inbox. You’ll be hearing from us soon. Thanks again, The NutriGrubs Team * Please help * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Femail-content-doesnt-accept-coding%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 28 total) 1 [2](https://wordpress.org/support/topic/email-content-doesnt-accept-coding/page/2/?output_format=md) [→](https://wordpress.org/support/topic/email-content-doesnt-accept-coding/page/2/?output_format=md) * Plugin Author [Zorem](https://wordpress.org/support/users/zorem/) * (@zorem) * [3 years, 7 months ago](https://wordpress.org/support/topic/email-content-doesnt-accept-coding/#post-16147817) * Hi [@nutrigrubs](https://wordpress.org/support/users/nutrigrubs/), I added compatibility of HTML support in the email content input field. and we will release it in the next version. Thanks 🙂 * [asari74](https://wordpress.org/support/users/asari74/) * (@asari74) * [3 years, 7 months ago](https://wordpress.org/support/topic/email-content-doesnt-accept-coding/#post-16168281) * I am pretty sure that HTML tags worked before, now not anymore indeed :(, when update will be pushed [@zorem](https://wordpress.org/support/users/zorem/)? * Cheers - This reply was modified 3 years, 7 months ago by [asari74](https://wordpress.org/support/users/asari74/). * Plugin Author [Zorem](https://wordpress.org/support/users/zorem/) * (@zorem) * [3 years, 7 months ago](https://wordpress.org/support/topic/email-content-doesnt-accept-coding/#post-16171533) * Hi [@asari74](https://wordpress.org/support/users/asari74/), We will push it to the end of this week. Thanks 🙂 * [asari74](https://wordpress.org/support/users/asari74/) * (@asari74) * [3 years, 7 months ago](https://wordpress.org/support/topic/email-content-doesnt-accept-coding/#post-16175970) * Thank you [@zorem](https://wordpress.org/support/users/zorem/) * [asari74](https://wordpress.org/support/users/asari74/) * (@asari74) * [3 years, 7 months ago](https://wordpress.org/support/topic/email-content-doesnt-accept-coding/#post-16181980) * Hey [@zorem](https://wordpress.org/support/users/zorem/) * Is it possible to add inside email template time/ slot for pickup ? * Plugin Author [Zorem](https://wordpress.org/support/users/zorem/) * (@zorem) * [3 years, 7 months ago](https://wordpress.org/support/topic/email-content-doesnt-accept-coding/#post-16183918) * Hi [@asari74](https://wordpress.org/support/users/asari74/), It’s not possible and we have an option time/slot functionality for pickup appointments in [ALP PRO](https://www.zorem.com/product/advanced-local-pickup-pro/). You can see the PRO version. Thanks 🙂 * [carolb](https://wordpress.org/support/users/carolbeck/) * (@carolbeck) * [3 years, 7 months ago](https://wordpress.org/support/topic/email-content-doesnt-accept-coding/#post-16196984) * Hi, I noticed that the update allowing HTML in the email content box has been released, however it doesn’t seem to work for me (no line breaks are added to the email when I place
tags). Is there a setting I need to enable for this to work? * [asari74](https://wordpress.org/support/users/asari74/) * (@asari74) * [3 years, 7 months ago](https://wordpress.org/support/topic/email-content-doesnt-accept-coding/#post-16197084) * Same as [@carolbeck](https://wordpress.org/support/users/carolbeck/). thx but I have worst trouble now after update I change status of order to pickup I get email header from your plugin with critical error - This reply was modified 3 years, 7 months ago by [asari74](https://wordpress.org/support/users/asari74/). * Plugin Author [Zorem](https://wordpress.org/support/users/zorem/) * (@zorem) * [3 years, 7 months ago](https://wordpress.org/support/topic/email-content-doesnt-accept-coding/#post-16198875) * Hi [@asari74](https://wordpress.org/support/users/asari74/) [@carolbeck](https://wordpress.org/support/users/carolbeck/), Can you share screenshots of the critical errors and problems with us? Thanks 🙂 * [asari74](https://wordpress.org/support/users/asari74/) * (@asari74) * [3 years, 7 months ago](https://wordpress.org/support/topic/email-content-doesnt-accept-coding/#post-16198882) * Hi [@zorem](https://wordpress.org/support/users/zorem/) sure here you go: * This happaned once I go to woocommerce order and update status to Picked-up * [https://prnt.sc/dVk–00VekuB](https://prnt.sc/dVk–00VekuB) * But I did not get any critical error on my email as always nor my website is down works just fine and order status is changed to picked up acctually . But instead of just refreshing orders page and updating order status it gives me that message with header of logo from pickedup plugin. * [carolb](https://wordpress.org/support/users/carolbeck/) * (@carolbeck) * [3 years, 7 months ago](https://wordpress.org/support/topic/email-content-doesnt-accept-coding/#post-16199247) * No error messages here, just that the HTML tags don’t do any HTML! You can see on the preview page below and I can confirm that the emails come through without any line breaks too. * [https://pasteboard.co/1etfBUiO9GD7.png](https://pasteboard.co/1etfBUiO9GD7.png) * [asari74](https://wordpress.org/support/users/asari74/) * (@asari74) * [3 years, 7 months ago](https://wordpress.org/support/topic/email-content-doesnt-accept-coding/#post-16199311) * [@zorem](https://wordpress.org/support/users/zorem/) acctually I got error notification on my mail but in junk so here you go: * Error Details ============= An error of type E_ERROR was caused in line 26 of the file /wp-content/plugins/advanced-local-pickup-for-woocommerce/templates/ emails/pickup-order.php. Error message: Uncaught Error: Call to undefined function wwp_kses_post() in /wp-content/plugins/advanced-local-pickup-for-woocommerce/ templates/emails/pickup-order.php:26 Stack trace: #0 /wp-content/plugins/woocommerce/ includes/wc-core-functions.php(345): include() #1 /wp-content/plugins/woocommerce/ includes/wc-core-functions.php(364): wc_get_template(’emails/pickup-o…’, Array,‘ woocommerce-loc…’, ‘/customers/c/f/…’) #2 /wp-content/plugins/advanced-local- pickup-for-woocommerce/include/emails/pickup-order.php(136): wc_get_template_html(’ emails/pickup-o…’, Array, ‘woocommerce-loc…’, ‘/customers/c/f/…’) #3 /wp-content/ plugins/woocommerce/includes/emails/class-wc-email.php(574): WC_Email_Customer_Pickup_Order- >get_content_html() #4 /wp-content/plugins/advanced-local-pickup-for-woocommerce/ include/emails/pickup-order.php(75): WC_Email->get_content() #5 /wp-content/plugins/ advanced-local-pickup-for-woocommerce/woo-advanced-local-pickup.php(470): WC_Email_Customer_Pickup_Order- >trigger(2462, Object(Automattic\WooCommerce\Admin\Overrides\Order)) #6 /wp-includes/ class-wp-hook.php(308): Woocommerce_Local_Pickup->email_trigger_pickup(2462, Object(Automattic\WooCommerce\Admin\Overrides\Order)) #7 /wp-includes/class-wp- hook.php(332): WP_Hook->apply_filters(”, Array) #8 /wp-includes/plugin.php(517): WP_Hook->do_action(Array) #9 /wp-content/plugins/woocommerce/includes/class-wc- order.php(387): do_action(‘woocommerce_ord…’, 2462, Object(Automattic\WooCommerce\ Admin\Overrides\Order)) #10 /wp-content/plugins/woocommerce/includes/class-wc- order.php(245): WC_Order->status_transition() #11 /wp-content/plugins/woocommerce/ includes/admin/meta-boxes/class-wc-meta-box-order-data.php(692): WC_Order->save()# 12 /wp-includes/class-wp-hook.php(310): WC_Meta_Box_Order_Data::save(2462) #13/ wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #14 / wp-includes/plugin.php(517): WP_Hook->do_action(Array) #15 /wp-content/plugins/ woocommerce/includes/admin/class-wc-admin-meta-boxes.php(277): do_action(‘woocommerce_pro…’, 2462, Object(WP_Post)) #16 /wp-includes/class-wp-hook.php(310): WC_Admin_Meta_Boxes- >save_meta_boxes(2462, Object(WP_Post)) #17 /wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(”, Array) #18 /wp-includes/plugin.php(517): WP_Hook->do_action( Array) #19 /wp-includes/post.php(4717): do_action(‘save_post’, 2462, Object(WP_Post), true) #20 /wp-includes/post.php(4819): wp_insert_post(Array, false, true) #21/ wp-admin/includes/post.php(426): wp_update_post(Array) #22 /wp-admin/post.php( 227): edit_post() #23 {main} thrown * WordPress version 6.1 Active theme: Flatsome Child (version 3.0) Current plugin: Advanced Local Pickup for WooCommerce (version 1.5) PHP version 8.0.25 * Thank you - This reply was modified 3 years, 7 months ago by [asari74](https://wordpress.org/support/users/asari74/). * [carolb](https://wordpress.org/support/users/carolbeck/) * (@carolbeck) * [3 years, 7 months ago](https://wordpress.org/support/topic/email-content-doesnt-accept-coding/#post-16200011) * Actually have just got this error message: * ``` Error Details ============= An error of type E_ERROR was caused in line 26 of the file /home/customer/www/[domain]/public_html/wp-content/plugins/advanced-local-pickup-for-woocommerce/templates/emails/pickup-order.php. Error message: Uncaught Error: Call to undefined function wwp_kses_post() in /home/customer/www/[domain]/public_html/wp-content/plugins/advanced-local-pickup-for-woocommerce/templates/emails/pickup-order.php:26 Stack trace: #0 /home/customer/www/[domain]/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include() #1 /home/customer/www/[domain]/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(364): wc_get_template('emails/pickup-o...', Array, 'woocommerce-loc...', '/home/customer/...') #2 /home/customer/www/[domain]/public_html/wp-content/plugins/advanced-local-pickup-for-woocommerce/include/emails/pickup-order.php(136): wc_get_template_html('emails/pickup-o...', Array, 'woocommerce-loc...', '/home/customer/...') #3 /home/customer/www/[domain]/public_html/wp-content/plugins/woocommerce/includes/emails/class-wc-email.php(574): WC_Email_Customer_Pickup_Order->get_content_html() #4 /home/customer/www/[domain]/public_html ``` * Plugin Author [Zorem](https://wordpress.org/support/users/zorem/) * (@zorem) * [3 years, 7 months ago](https://wordpress.org/support/topic/email-content-doesnt-accept-coding/#post-16200328) * Hi [@carolbeck](https://wordpress.org/support/users/carolbeck/), [@asari74](https://wordpress.org/support/users/asari74/), We fixed the critical error and we will release it in the next version. Thanks 🙂 * [asari74](https://wordpress.org/support/users/asari74/) * (@asari74) * [3 years, 7 months ago](https://wordpress.org/support/topic/email-content-doesnt-accept-coding/#post-16200542) * [@zorem](https://wordpress.org/support/users/zorem/) great, and when will be next release? 🙂 Viewing 15 replies - 1 through 15 (of 28 total) 1 [2](https://wordpress.org/support/topic/email-content-doesnt-accept-coding/page/2/?output_format=md) [→](https://wordpress.org/support/topic/email-content-doesnt-accept-coding/page/2/?output_format=md) The topic ‘Email content doesn’t accept coding.’ is closed to new replies. * ![](https://ps.w.org/advanced-local-pickup-for-woocommerce/assets/icon-256x256. png?rev=2624044) * [Zorem Local Pickup](https://wordpress.org/plugins/advanced-local-pickup-for-woocommerce/) * [Support Threads](https://wordpress.org/support/plugin/advanced-local-pickup-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/advanced-local-pickup-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/advanced-local-pickup-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/advanced-local-pickup-for-woocommerce/reviews/) ## Tags * [customize email](https://wordpress.org/support/topic-tag/customize-email/) * 28 replies * 6 participants * Last reply from: [carolb](https://wordpress.org/support/users/carolbeck/) * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/email-content-doesnt-accept-coding/page/2/#post-16625550) * Status: resolved