Title: Email encoding not functioning
Last modified: November 15, 2024

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# Email encoding not functioning

 *  Resolved [stremel](https://wordpress.org/support/users/stremel/)
 * (@stremel)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/email-encoding-not-functioning/)
 * Hello, I’ve been using this plugin on this site for couple months and it works
   great. Recently however I made an update to the staff page linked. Basically 
   it was using a URL field (on a 3rd party directory plugin “[Business Directory](https://wordpress.org/plugins/business-directory-plugin/)“),
   and I swapped it to be a text field with URL validation. When it was a URL field
   it worked perfectly, but once I swapped it it stopped working. It is still working
   across the site, just not on this one specific page.
 * Wondering if anyone has used these plugins together and had a similar issue? 
   Or if you anyone on the support team could give me some recommendations of items
   to check.
 * Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Femail-encoding-not-functioning%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * (@eugenecleantalk)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/email-encoding-not-functioning/#post-18139074)
 * Hello [@stremel](https://wordpress.org/support/users/stremel/),
 * Try toggling the option: WordPress Admin Page → Settings → Anti-Spam by CleanTalk
   → Advanced settings → Use the output buffer. Clear the site cache. Did that help?
 *  Thread Starter [stremel](https://wordpress.org/support/users/stremel/)
 * (@stremel)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/email-encoding-not-functioning/#post-18143680)
 * Hello, sorry for delayed response. Unfortunately that setting does not fix the
   issue, I already had that enabled, I did just try toggle off and back on but 
   didn’t do the trick.
 *  Plugin Support [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * (@eugenecleantalk)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/email-encoding-not-functioning/#post-18143794)
 * We need additional details about your website. Please contact us via our private
   Ticket System and add there a link to this topic: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).
 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/email-encoding-not-functioning/#post-18177625)
 * Hello,
 * All fixes will included in the next stable release. If you have any further questions,
   you can start a new topic or contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Email encoding not functioning’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [CleanTalk Anti-Spam. Spam Firewall & Bot protection](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/email-encoding-not-functioning/#post-18177625)
 * Status: resolved