Title: Email encryption bug!!!!
Last modified: February 23, 2023

---

# Email encryption bug!!!!

 *  [bjrnet21](https://wordpress.org/support/users/bjrnet21/)
 * (@bjrnet21)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/email-encryption-bug/)
 * I just tried your “email encryption” option in Cleantalk. Nice idea but it apparently
   has some bugs.
 * It appeared to work the first time I tried it on Chrome. But on the Firefox browser,
   I suddenly started seeing garbage characters after Cleantalk attempted the decryption.
 * I’ve turned it off for now.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Femail-encryption-bug%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * (@eugenecleantalk)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/email-encryption-bug/#post-16287360)
 * Hello [@bjrnet21](https://wordpress.org/support/users/bjrnet21/).
 * We need additional details about your website.
    Please contact us via our private
   Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).
   Could you add there a link to this topic, so we can identify you quickly?
 *  Plugin Support [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * (@eugenecleantalk)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/email-encryption-bug/#post-16289876)
 * We have made fixes that will most likely help you.
 * Please go to WordPress Administrator Panel —> Plugins.
    Find the plugin “Anti-
   Spam by CleanTalk” —> Deactivate, then Delete. Download the plugin archive from
   here: [https://github.com/CleanTalk/wordpress-antispam/releases/download/dev-version/cleantalk-spam-protect.zip](https://github.com/CleanTalk/wordpress-antispam/releases/download/dev-version/cleantalk-spam-protect.zip).
   Go to Plugins —> Add New —> Upload Plugin. Choose the downloaded archive and 
   press “Install Now”. Activate the “email encryption” option.
 * Did it help?
 *  Thread Starter [bjrnet21](https://wordpress.org/support/users/bjrnet21/)
 * (@bjrnet21)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/email-encryption-bug/#post-16290791)
 * I tested your fix on my staging site.
 * Seems to work, however, I found another bug.
 * If you put an email address in an image alt tag such as alt=”Please use [orders@xxxxxx.com](https://wordpress.org/support/topic/email-encryption-bug/orders@xxxxxx.com?output_format=md)”
   it really messes things up and breaks the HTML. I didn’t test the title tag but
   I would expect the same problem.
 * I have a few images with an instruction to use a specific email address.
 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/email-encryption-bug/#post-16291110)
 * Hello [@bjrnet21](https://wordpress.org/support/users/bjrnet21/)
 * Thank you for your feedback.
 * I’ve passed all the details to our developers. We’ll contact you within 2-3 days.
 * Please wait.
 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/email-encryption-bug/#post-16302252)
 * Hello,
 * We will fix this, but it may take a long time (1-3 months). We will inform you.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Email encryption bug!!!!’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [Anti-Spam by CleanTalk. Spam Firewall & protection](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

 * 5 replies
 * 4 participants
 * Last reply from: [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/email-encryption-bug/#post-16302252)
 * Status: not resolved