Title: email field causing problems
Last modified: August 20, 2016

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# email field causing problems

 *  Resolved [Martyr13](https://wordpress.org/support/users/martyr13/)
 * (@martyr13)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/email-field-causing-problems/)
 * I’m having problems receiving emails from the contact form. If I test it from
   my administer’s account, it works no problem. Otherwise, it only works if the
   email field is marked as unnecessary, and there is no email address in there.
   Does anyone have any idea what could be causing this. I want to be able to receive
   messages from anyone.
 * [http://wordpress.org/extend/plugins/contact-form-plugin/](http://wordpress.org/extend/plugins/contact-form-plugin/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * (@bestwebsoft)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/email-field-causing-problems/#post-3310939)
 * Hello Martyr13,
 * If the email field is marked as unnecessary on the plugin settings page,
    then
   it is necessary to use your email (better to use gmail) instead of “User email”
   in the block “Enter the email address in the ‘From’.
 * Regards.

Viewing 1 replies (of 1 total)

The topic ‘email field causing problems’ is closed to new replies.

 * ![](https://ps.w.org/contact-form-plugin/assets/icon-256x256.gif?rev=2565795)
 * [Contact Form by BestWebSoft - Advanced WP Contact Form Builder for WordPress](https://wordpress.org/plugins/contact-form-plugin/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-plugin/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/contact-form-plugin/)
 * [Active Topics](https://wordpress.org/support/plugin/contact-form-plugin/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-plugin/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/contact-form-plugin/reviews/)

## Tags

 * [email field](https://wordpress.org/support/topic-tag/email-field/)
 * [not receiving emails](https://wordpress.org/support/topic-tag/not-receiving-emails/)

 * 1 reply
 * 2 participants
 * Last reply from: [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * Last activity: [13 years, 3 months ago](https://wordpress.org/support/topic/email-field-causing-problems/#post-3310939)
 * Status: resolved