Title: Email format
Last modified: August 21, 2016

---

# Email format

 *  [Techcare](https://wordpress.org/support/users/techcare/)
 * (@techcare)
 * [13 years ago](https://wordpress.org/support/topic/email-format/)
 * Hi,
 * I’m using version 1.7.0 et Premium 3.0.2.2
 * When I upload a file I want an email to be sent to the users of the group. That
   works !
 * I have a bad email format this is what I receive in the content of the message
   when i just put shortcode [FILE] :
 *     ```
       <ul>
       <li><a href="http://www.mydomain.com/wp-content/plugins/sp-client-document-manager/download.php?fid=48">typo.jpg</a></li>
       </ul>
       ```
   
 * This is not user friendly. What is the way to fix it ?
 * [http://wordpress.org/extend/plugins/sp-client-document-manager/](http://wordpress.org/extend/plugins/sp-client-document-manager/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [Techcare](https://wordpress.org/support/users/techcare/)
 * (@techcare)
 * [13 years ago](https://wordpress.org/support/topic/email-format/#post-3801127)
 * Correction see bellow :
 *     ```
       <ul>
       <li><a href="http://www.mydomain.com/wp-content/plugins/sp-client-document-manager/download.php?fid=48">typo.jpg</a></li>
       </ul>
       ```
   
 *  Plugin Author [smartypants](https://wordpress.org/support/users/smartypants/)
 * (@smartypants)
 * [13 years ago](https://wordpress.org/support/topic/email-format/#post-3801290)
 * Are you seeing html code in your email?
 *  Thread Starter [Techcare](https://wordpress.org/support/users/techcare/)
 * (@techcare)
 * [13 years ago](https://wordpress.org/support/topic/email-format/#post-3801291)
 * Hi, Yes I do !
 * It’s wrote excatly like above in the body of the message. This is my message !
 *  Plugin Author [smartypants](https://wordpress.org/support/users/smartypants/)
 * (@smartypants)
 * [13 years ago](https://wordpress.org/support/topic/email-format/#post-3801294)
 * Hi there could you disable other plugins to see if that is the issue, tested 
   with the latest version and is sending HTML emails fine here.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Email format’ is closed to new replies.

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   svg)
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 * 4 replies
 * 2 participants
 * Last reply from: [smartypants](https://wordpress.org/support/users/smartypants/)
 * Last activity: [13 years ago](https://wordpress.org/support/topic/email-format/#post-3801294)
 * Status: not resolved